Senior UX Researcher

Leads user research initiatives to inform product design and strategy for automotive marketplace platforms. Designs and executes qualitative and quantitative studies, synthesizes insights, and collaborates with product and design teams.

This role leads user research initiatives to inform product design and strategy, overseeing research projects and mentoring junior researchers. It requires expertise in qualitative and quantitative research methods and strong communication skills.

Lead user experience research initiatives to inform product design and strategy, likely within Informa's digital products and services.

This is a senior lead UX researcher role responsible for driving user research strategy and execution across product lines. The role involves leading mixed-method studies, synthesizing insights, and influencing product decisions.

This role manages customer service operations for the Taiwan team, overseeing daily operations and team performance. It involves shift-based work and requires strong leadership and customer service skills to ensure high-quality support.

This program management specialist role focuses on customer service (CS) program management for Taiwan operations. The role involves managing CS programs, improving service quality, and coordinating with cross-functional teams.

This role handles external and internal complaints at headquarters, managing resolution processes and communication. Requires strong problem-solving and communication skills.