Hive· HQ in United States

Customer Success Lead

Location: San Francisco · Category: Customer Success & Client Operations · Seniority: Lead · Posted: November 5, 2025 · Verified: Sep 22, 2026

Role Overview & Description

This Customer Success Lead role cultivates strategic account relationships and supports long-term customer growth for Hive's API solutions and AI platforms. The role serves as the primary point of contact for enterprise customers, acts as a strategic advisor, resolves technical issues, and collaborates with Sales, Product, Engineering, and Operations.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Hive. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Enterprise AI APIs for moderation, fraud detection and content safety.

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