Hive· HQ in United States

Customer Success Lead

Ort: San Francisco · Bereich: Customer Success & Client Operations · Level: Lead · Veröffentlicht: 5. November 2025 · Geprüft: 22. Sept. 2026

Rollenübersicht & Beschreibung

This Customer Success Lead role cultivates strategic account relationships and supports long-term customer growth for Hive's API solutions and AI platforms. The role serves as the primary point of contact for enterprise customers, acts as a strategic advisor, resolves technical issues, and collaborates with Sales, Product, Engineering, and Operations.
Quellenhinweis & Transparenz: Diese Position wurde direkt über das öffentlich zugängliche Karriereportal von Hive erfasst. Maßgeblich sind die Angaben auf der Original-Stellenausschreibung des Arbeitgebers. Polaris7 erhebt keine Vermittlungsgebühren und führt kein Bewerber-Screening durch.

Über das Unternehmen

Enterprise AI APIs for moderation, fraud detection and content safety.

Ähnliche Positionen im DACH-Ökosystem

Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt

Heute verifiziertMünchenCustomer Success & Client OperationsMid-Level

This Account Manager role at Serviceplan in Munich manages client accounts and supports campaign execution. Responsibilities include day-to-day client communication, project coordination, and ensuring timely delivery of campaign deliverables.

Veröffentlicht 22. Sept. 2026
Heute verifiziertBerlinCustomer Success & Client OperationsMid-Level

This Account Manager role at Serviceplan in Berlin manages client accounts and coordinates project delivery. Responsibilities include serving as the primary client contact, managing project timelines, and coordinating internal teams to ensure successful campaign execution.

Veröffentlicht 22. Sept. 2026
Heute verifiziertGermanyCustomer Success & Client OperationsMid-Level

Manages influencer marketing campaigns for clients in Germany, overseeing campaign execution, client communication, and performance reporting. Requires fluency in German and English and experience in influencer marketing or social media.

Veröffentlicht 22. Sept. 2026
Heute verifiziertMünchenCustomer Success & Client OperationsSenior

This Senior Account Manager role at Saint Elmo's in Munich manages key client relationships and drives account growth. Responsibilities include strategic account planning, upselling, and ensuring client satisfaction across campaigns.

Veröffentlicht 22. Sept. 2026

Weitere Positionen bei Hive

3 weitere offene Stellen

Heute verifiziertSan FranciscoProduct & DesignJunior

This Associate Product Manager role supports the Hive Models team, working with ML, Core Infrastructure, and Product teams to define and implement product requirements. The APM will contribute to the development of Hive's cloud-hosted deep learning models and help build a foundation for future product ownership. The role is entry-level and focuses on cross-functional collaboration.

Veröffentlicht 23. Juli 2026
Heute verifiziertSan FranciscoData, AI & AnalyticsJunior

This role manages multiple data operations projects to support the development of proprietary AI models, analyzing priorities, metrics, and deliverables to ensure high-quality training and testing datasets. The analyst will work closely with the DataOps team and contribute to the product development lifecycle in a fast-growing startup environment.

Veröffentlicht 28. Apr. 2026
Heute verifiziertSan FranciscoEngineering & DevelopmentMid-Level

This role is a Forward Deployed Software Engineer position at Hive, focusing on deploying AI solutions directly with customers. The engineer will likely work on integrating Hive's AI models into client environments and customizing solutions. The description is minimal, but the role typically involves hands-on software engineering and client-facing work.

Veröffentlicht 13. Feb. 2026