Customer Success Manager - Malaysia
Location: Kuala Lumpur, Malaysia · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: December 22, 2023 · Verified: Oct 9, 2026
Role Overview & Description
Track team expansion and market signals for Insider One
Polaris7 monitors open roles, strategic market movements, and M&A developments in real time. Get automated intelligence briefings on Insider One and benchmark against direct competitors.
Insider One
insiderone.comUnified customer engagement software for enterprise marketing teams.
Unlock full company profile, competitors & live market signals for Insider One
Similar Positions in DACH
Related roles across advertising, media, and data
This Customer Success Manager role is responsible for proactively driving product adoption and retention for Insider One's platform. The role involves building customer relationships, orchestrating efforts across onboarding, technical account management, and account management teams, and serving as the primary partner contact to ensure maximum impact.
This Customer Onboarding Manager role is responsible for driving the onboarding process for new clients, ensuring successful and timely outcomes. The role focuses on accelerating time to value and customer retention by helping clients fully integrate and realize the value of Insider One's platform. It involves collaborating with internal technical resources to empower and train customers on platform usage.
This role drives customer adoption and satisfaction for clients in the APAC and EMEA regions. The Customer Success Manager ensures clients achieve their goals with the platform, focusing on retention and growth.
This Customer Success Manager role drives product adoption and retention for Insider One's marketing and customer engagement platform. The manager builds relationships with customers, coordinates with onboarding, technical account management, and account management teams, and orchestrates efforts to maximize platform usage and impact.
More Positions at Insider One
3 more open roles
This role is for an Information Security Engineer to protect the AI-powered customer engagement platform. The focus is on securing the infrastructure that processes 2.2 billion requests and nearly 2 billion instant notifications daily. The role involves implementing security measures, monitoring for threats, and ensuring the integrity of the platform used by 2,000+ brands.
This internship supports IT operations, providing hands-on experience in end-user support, device management, and workplace technology. The intern assists with day-to-day IT operations and learns about infrastructure, cloud, and security.
This role is for a Business Development Manager to drive growth for a Sequoia-backed MarTech unicorn. The focus is on identifying and pursuing new business opportunities, leveraging the company's AI-powered customer engagement platform with an integrated CDP. The role requires a proactive, action-oriented approach to expand market reach.