Integration Specialist

This Integration Solutions Associate role provides deep technical expertise to support the pre- to post-sales process with enterprise customers. The associate will be a subject matter expert on Firework's product suite, aligning solutions to various verticals and building scalable solutions to address customer challenges.

Acts as the technical authority for Contentsquare's product suite during the sales process, pitching to prospective clients and supporting the business development team. Translates platform features into commercial value, addressing implementation, performance, security, and statistical logic, and engages with CTOs and CEOs.

Manages a named account list for enterprise event management software, focusing on renewals, upsells, and revenue expansion. Partners with marketing, client success, product, and services teams to ensure customer satisfaction and identify solutions for event content and exhibitor management challenges.

The Client Success Manager owns the engagement, ongoing success, and partnership of RainFocus clients using the event platform. This role leads post-sales efforts, building account plans, driving client adoption and retention, and leveraging deep platform knowledge to articulate value and promote proper utilization of RainFocus resources.

The Senior Demand Generation Specialist owns the execution of email programs, turning approved campaign briefs into production plans and maintaining data scorecards for informed decision-making. This senior individual contributor role also owns sponsorship operations for the annual user conference INSIGHT, working closely with the Senior Marketing Manager to influence campaign strategy and email schedules.