Follow Up Specialist (Cox Fleet)

Manages customer relationships for Fullpath's automotive clients, focusing on retention, adoption, and growth within the automotive SaaS context. Ensures client satisfaction and success through proactive engagement and support.

This role supports customer success initiatives, ensuring client satisfaction and retention through proactive engagement. The specialist will handle customer inquiries, onboard new clients, and identify upsell opportunities.

The Customer Success Manager at AfterShip ensures customer satisfaction and adoption of AfterShip's post-purchase solutions by managing client relationships and driving product usage. The role focuses on proactively engaging customers to reduce churn and increase retention through strategic account management and product advocacy.

This role manages a portfolio of high-value clients, ensuring satisfaction, growth, and long-term retention. The manager acts as a trusted advisor, driving product adoption, identifying new business opportunities, and coordinating seamless execution of customer needs with internal teams.

This role provides technical customer care for the HomeNet platform, troubleshooting issues and supporting dealer clients. The specialist resolves technical problems, answers product questions, and ensures client satisfaction.

This role involves providing dealer services at Manheim Seattle. The specialist will support dealer clients with vehicle transactions, resolve issues, and ensure satisfaction. The position requires strong customer service skills.

Supervises business services operations at NextGear Capital, overseeing staff, workflows, and client satisfaction. Requires leadership and operational management skills.