Technical Customer Success Manager
Category: Customer Success & Client Operations · Seniority: Lead · Posted: July 23, 2026 · Verified: Aug 31, 2026
Role Overview & Description
About the company
Mux
mux.comAPI-based video infrastructure and analytics for developers and media platforms.
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More Positions at Mux
3 more open roles
ABOUT MUX Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.
Provide technical support to customers, troubleshooting issues related to Mux's video services, ensuring high customer satisfaction and resolving complex technical problems.
Lead product management for Mux's video intelligence products, driving user-centric development and market alignment. Responsibilities include integrating advanced analytics capabilities and achieving strong product-market fit.