Customer Success Manager, Agencies

The Customer Success Manager is responsible for managing client relationships, ensuring satisfaction, and driving retention and growth. This role involves onboarding, training, and ongoing support to help clients achieve their goals.

This role focuses on managing relationships with performance marketers and agencies using the ad launching platform. Responsibilities likely include onboarding, retention, and ensuring customer success across the platform's multi-channel advertising capabilities.

Optimize and scale performance campaigns, leveraging data, automation, and ad tech expertise to drive efficiency, maximize ROI, and deliver impactful client results.

This role plans, executes, and optimizes programmatic media campaigns across display, video, and audio using DSPs like DV360 and Google Ads to meet client KPIs. Responsibilities include campaign management, client forecasting, in-depth performance analysis, and collaboration with external partners, requiring strong analytical skills and experience with audience and creative testing.

This role leads Optable's marketing strategy, focusing on positioning and demand generation for its privacy-first data infrastructure and agentic advertising platform. The Head of Marketing will drive brand awareness, build and lead the marketing team, and align marketing efforts with the company's growth objectives.

Design and implement technical solutions for customers using Optable's platform. Work with sales and product teams to ensure successful deployments and integrations.

Lead demand generation strategy to drive pipeline and revenue growth for Optable. Own multi-channel campaigns, ABM, and marketing operations.