Trustpilot vs Yelp

Product Updates for September 2026

Trustpilot's blog features a new featured article on September product updates, highlighting new features like AI Search Market Insights, Custom Roles, and Location Reviews. Additionally, new posts discuss building trust in the age of AI and a Klarna case study.

BrandJet AI Acquires IGLeads Lead Generation Platform

BrandJet AI has acquired IGLeads, a no-code lead generation tool that extracts publicly available contact data from social platforms and mapping services. Terms were not disclosed. The acquisition integrates IGLeads’ social-first extraction engine into BrandJet’s multi-channel outreach and brand intelligence platform, allowing IGLeads users to export lead lists directly into BrandJet sequences and giving BrandJet customers access to IGLeads’ extraction alongside BrandJet’s reported database of more than 700 million contact records and AI enrichment tools. IGLeads, founded in 2021, will continue to operate under its own name while phased integrations roll out over the coming months. The move aims to unify lead sourcing, enrichment, and multi-channel outreach for sales and growth teams.

• BrandJet AI announced the acquisition of IGLeads; terms of the deal were not disclosed.
• IGLeads is a no-code lead generation tool that collects publicly available contact data from Instagram, TikTok, LinkedIn, Facebook, Google Maps and other sources.
• BrandJet reports its contact database contains more than 700 million records and offers AI enrichment tools.

Upgrade to the future of Trustpilot on Shopify

Upgrade to the future of Trustpilot on Shopify

Yelp and Hatch advance voice AI for restaurants and service pros with OpenAI’s GPT-Live-1

We’ve integrated OpenAI’s GPT-Live-1 into Yelp Host, our voice AI solution for restaurants and Hatch, an AI communication platform for service businesses. Yelp Host and Hatch are among the first solutions to deploy GPT-Live-1, OpenAI’s latest voice model that can listen and respond simultaneously, allowing overlapping speech for more natural conversations.

Affiliate News Roundup: YouTube Shopping, OpenAI–Yelp Deal

This August 17, 2026 roundup summarizes key affiliate and creator-economy developments: Awin published the 'Influencing Retail 2026' report highlighting trust over raw reach; YouTube launched its Shopping Affiliate program in the UK (allowing channels from 500 subscribers to tag products, partnering with Awin and retailers like Boots, M&S, Next, Etsy); OpenAI signed a licensing deal with Yelp to feed verified local reviews and business data into ChatGPT answers; and WSJ reports a rise of AI-generated product videos on TikTok Shop, prompting some brands (e.g., SharkNinja) to restrict AI content. The post also links to resources on affiliate fraud prevention, EU AI Act transparency rules, and Generative Engine Optimization (GEO).

• Awin published a trend report titled 'Influencing Retail 2026' about trust and purchase decisions.
• YouTube expanded its Shopping Affiliate program to the UK, enabling channels with 500+ subscribers to tag partner products in videos, Shorts and livestreams and integrating tracking in YouTube Studio.
• OpenAI signed a licensing agreement with Yelp to incorporate Yelp's reviews and business data into ChatGPT local answers (reported by Axios).

Yelp, OpenAI Deal Enables ChatGPT Local Discovery

Yelp confirmed in investor communications (Feb 12, 2026) that it has an agreement with OpenAI to surface Yelp business listings, reviews, ratings, photos and other local business information inside ChatGPT and other AI-driven local discovery experiences. Reporting (Axios, July 2026) indicates Yelp is licensing reviews, photos and related content for use in ChatGPT responses; the integration will display Yelp branding and links and is planned to expose Yelp's Request a Quote capability so users can contact local providers directly from ChatGPT. Yelp frames the deal as part of a broader AI distribution strategy and already offers Request a Quote flows and an AI-powered Yelp Assistant. The announcement omits consumer launch timing, geographic or category coverage, data refresh cadence, attribution, pricing and governance; financial terms were not disclosed.

• Yelp confirmed an agreement with OpenAI in investor communications dated February 12, 2026 to extend Yelp business listings and content into AI-driven local discovery.
• Axios reported in July 2026 that Yelp is licensing reviews, ratings, photos and other business content for use in ChatGPT responses.
• The integration will display Yelp branding and links and is planned to add Yelp's Request a Quote feature so users can contact local service providers from ChatGPT.