Statista vs Verivox

Dialog Marketing Monitor 2026: Consumers Value Savings, Distrust Manipulation

The Dialog Marketing Monitor 2026, a study by Deutsche Post in collaboration with Statista+, surveyed 1,500 consumers in Germany about their attitudes towards advertising, particularly postal mail. Key findings reveal a paradox: 71% say advertising helps them save money, while 63% feel manipulated by it. Despite skepticism, postal advertising remains effective: 44% have made a purchase based on addressed mailings, and 76% open them. Coupons and product samples are strong purchase drivers, with 75% redeeming coupons and 79% making a purchase after a sample. Consumers find postal advertising more trustworthy than online (56%), and many (68%) prefer reading longer texts in print. However, there is strong skepticism towards AI-generated advertising, with 82% demanding clear labeling of AI-generated content. The study highlights the enduring relevance of physical mail as a trusted channel, especially when it delivers tangible value.

• 71% of German consumers say advertising helps them save money; 63% feel manipulated by advertising.
• 44% of consumers have made a purchase or order based on addressed mailings.
• 75% of recipients redeem coupons received by post; 79% make a purchase after receiving a product sample.

Statista Combines Product and Technology Divisions: Shriram Ganesh Appointed to Lead the Integrated Organization

Statista announces the integration of its Product and Technology divisions, with Shriram Ganesh appointed to lead the combined organization.

Statista Combines Product and Technology Divisions: Shriram Ganesh Appointed to Lead the Integrated Organization

Statista announced the combination of its product and technology divisions, with Shriram Ganesh appointed to lead the integrated organization.

BNPL Surges for Large Purchases

Buy now, pay later (BNPL) is gaining significant traction for larger online purchases. According to a representative Verivox survey, 15% of respondents would now prefer to pay for an online purchase over 1,000 euros in installments, up from 9% in 2024. This is the strongest growth among common payment methods. Invoice remains the most popular (29%), followed by PayPal (21%) and cards (14%). The trend is particularly pronounced among lower-income households, with 23% of those earning under 2,000 euros net monthly favoring installments, versus only 7% of those earning over 4,000 euros. However, the rise in BNPL usage also increases the risk of over-indebtedness. New stricter regulations on installment financing, including comprehensive creditworthiness checks, will take effect from November 20. For smaller purchases (25-100 euros), PayPal remains dominant, and installments are rarely used.

• 15% of respondents prefer installment payment for online purchases over 1,000 euros, up from 9% in 2024.
• Invoice (29%) and PayPal (21%) are the most preferred payment methods for large purchases.
• 23% of households with net income below 2,000 euros prefer installment payments, versus 7% of households earning over 4,000 euros.

Anschlussfinanzierung: Rate steigt um knapp 400 Euro – Zinsvergleich kann bis zu 10.000 Euro sparen

Verivox reports that the monthly rate for follow-up financing (Anschlussfinanzierung) is rising by nearly 400 euros, but a comparison of interest rates can save up to 10,000 euros.

Digital Daily Use Varies by Age and Income in Germany

A Verivox survey reveals that despite near-universal device ownership (99% have smartphones, 98% have laptops/PCs), a significant portion of Germans still perform everyday tasks offline. 10% do banking without internet, 16% plan trips offline, and 17% close contracts without digital tools. Usage patterns vary strongly by age, gender, and income: older adults (60+) are more likely to do tasks offline, women prefer smartphones more than men, and higher income/education correlates with laptop use. Shopping and online research are highly digitalized across all groups.

• 10% of Germans conduct banking without internet, 16% plan travel offline, and 17% close contracts without digital devices.
• 99% of respondents own a smartphone; 98% own a laptop or PC.
• Among those over 60, 32% close contracts offline, 26% plan vacations without digital help, and 28% do not use social networks.