HCLTech vs Infosys

HCLTech Newsroom: HCLSoftware to Acquire Robotiq.ai, HCLTech launches AI-powered wealth study, M Group selects HCLTech for AI-led IT transformation, and more

HCLTech's newsroom features multiple press releases: HCLSoftware to acquire Robotiq.ai to enhance HCL UnO Agentic; HCLTech launches first-of-its-kind AI-powered study for wealth management; M Group selects HCLTech for AI-led IT transformation across 200+ locations; HCLTech named Leader in Everest Group's PLM Services PEAK Matrix; HCLTech launches The Silicon Shift report; HCLTech launches HCLTech Pulse; HCLTech named Leader in ISG Procurement Services; HCLTech and CrowdStrike expand partnership; HCLFoundation and UP government extend partnership.

HCLTech launches Advanced Semiconductor Lab with Rs. 185 crore investment

The Bengaluru facility strengthens India’s position in the global chip ecosystem and is set to drive semiconductor innovation. Also, HCLTech and Transport for NSW to explore AI-powered traffic insights for India.

The Customer Trust Framework Brands Will Need to Make AI Pay Off

This article from CMSWire discusses why only 18% of brands see revenue impact from AI adoption, attributing the gap to customer trust rather than technology. It introduces the 'Triangle of Trust' framework—authenticity, logic, and empathy—coined by Harvard Business School professors Frances Frei and Anne Morris as a method to build trust in AI-driven customer experiences. The author advises brands to beta test AI tools with a smaller customer group before scaling and to incorporate human-like, empathetic interactions to accelerate trust. The piece cites an HCLTech report and offers practical steps for brands to close the AI revenue gap.

• Only 18% of brands report seeing revenue impact from AI investments, according to an HCLTech report.
• The Triangle of Trust framework consists of authenticity, logic, and empathy.
• The framework was coined by Harvard Business School professor Frances Frei and Anne Morris.

Hang Ten Systems Raises Additional $53M Seed Funding

Hang Ten Systems, an AI startup founded by former Infosys CEO Vishal Sikka, has secured an additional $53 million in seed funding, just five weeks after its initial $32 million seed round. The new investment was led by Xora, Temasek's early-stage investment platform, bringing total funding to $85 million. Mayfield, which led the earlier round, also participated, alongside Aramco Ventures, Intel CEO Lip-Bu Tan, Micron CEO Sanjay Mehrotra, and Yahoo co-founder Jerry Yang. Hang Ten advises large enterprises (with over $10 billion in annual revenue) on AI strategy and helps build and modernize software, claiming significant cost and speed improvements. The startup has already signed multiple seven-figure contracts and is pursuing eight-figure deals, working with 21 major enterprises including Fresenius Kabi, Saudi Aramco, and Siemens Energy. It plans to expand its engineering, consulting, and sales teams.

• Hang Ten Systems raised an additional $53 million in seed funding, led by Xora, bringing total funding to $85 million.
• The startup was founded in May 2026 by former Infosys CEO Vishal Sikka.
• Customers include Fresenius Kabi, Saudi Aramco, and Siemens Energy.

Which Marketers Lead in the Age of Agentic AI?

Sumit Virmani, Global Chief Marketing Officer at Infosys, argues that agentic AI and AI agents are fundamentally reshaping marketing. The guest commentary (published on Horizont on 2026-08-19) highlights that AI-driven agents now resolve around seven out of ten customer chat enquiries without human handover, and that software can autonomously create briefings, generate content, and activate campaigns. The piece discusses which marketing functions will be most affected and which roles will gain importance, while emphasising the need for human oversight.

• Article authored by Sumit Virmani, Global Chief Marketing Officer of Infosys.
• Published on Horizont on 2026-08-19.
• The article states that AI agents now resolve seven out of ten customer chat enquiries without handing them to human employees.

Crocs signs 10-year AI deal with Infosys

Crocs, Inc. has signed a 10-year strategic partnership with Infosys to modernize its business and IT systems using an AI-centric approach. The deal, announced in an Infosys press release dated Aug. 6 and reported Aug. 13, 2026, aims to cut costs, streamline operations, unify data, break down operational silos and improve agility. Crocs’ CIO Tom Britt said the partnership will leverage Infosys’ delivery frameworks and automation capabilities to optimize operations and scale responsibly. The article notes Crocs’ recent consumer-facing tech experiments and its strong recent quarterly revenue performance above $1 billion.

• Crocs, Inc. signed a 10-year strategic partnership with Infosys, announced in an Aug. 6 press release.
• The agreement is intended to modernize Crocs’ business and IT systems to reduce costs, streamline operations and unify data.
• Tom Britt, chief information officer at Crocs, said Infosys’ delivery frameworks and automation capabilities will help optimize operations and scale responsibly.