congstar vs Telefónica Deutschland

Gaming zieht ein: congstar schafft dauerhaftes Zuhause für die Community

To coincide with the Polaris Convention in Hamburg, telecommunications provider congstar unveiled a gaming campaign positioning its DSL and fiber offering, 'congstar Zuhause'. On October 8, 2026, the company projected a large-scale gaming motif onto the facade of Villa Viva in Hamburg and opened two permanent branded rooms, including a dedicated gaming suite and an FC St. Pauli-themed room. The initiative builds on congstar's gaming community presence established in 2019.

• On October 8, 2026, congstar opened two permanent rooms at Villa Viva in Hamburg: one in congstar Zuhause gaming design and one in FC St. Pauli look.
• A large-scale projection featuring brand character Cyra was launched on the facade of Villa Viva ahead of the Polaris Convention.
• Streamer Leon from Bonjwa hosted the community opening event following a raffle on the congstar Discord channel.

„Verwähl dich nicht“: congstar und Marcant starten Demokratie-Hotline gegen Desinformation

Fortführung der Initiative „Für mehr Fairständnis” im Kontext der Landtagswahlen

congstar launches 'Created' online magazine

congstar has launched 'Created – Das congstar Magazin,' an online editorial magazine available at congstar.de/magazin. The opening content focuses on fiber optic (Glasfaser) and DSL technologies, including explainers, buying guides, and practical smartphone tips. The company plans to expand the magazine into a broader knowledge and inspiration platform covering telecom tariffs, devices, tech trends, smart home, and mobile lifestyle.

• congstar launched 'Created – Das congstar Magazin' at congstar.de/magazin.
• The initial editorial content focuses on Glasfaser (fiber optic) and DSL, including differences and advantages.
• Planned areas include telecommunications & tariffs, smartphones & devices, tech trends & innovation, digital lifestyle & smart home, and mobile everyday tips.

Zukunft von Kundendienst-Standorten Spezialist für digitale Unternehmensdienstleistungen TP steht vor Übernahme der Service-Standorte von Telefónica Deutschland in Bremen und Rostock

Telefónica Deutschland has signed an agreement on October 30, 2026, to sell its customer service locations in Bremen and Rostock to digital business services specialist TP (formerly Teleperformance). The transaction involves approximately 430 employees and is scheduled to take effect on January 1, 2027, subject to antitrust clearance. As part of its corporate transformation and adaptation to AI-driven services and self-service trends, Telefónica Deutschland will consolidate its proprietary German contact centers from five to three locations.

• Telefónica Deutschland and TP signed the acquisition agreement on October 30, 2026.
• The transaction includes customer service sites in Bremen and Rostock with around 430 employees.
• The ownership transfer is scheduled for January 1, 2027, pending antitrust approval.

Zukunft von Kundendienst-Standorten: TP steht vor Übernahme der Service-Standorte von Telefónica Deutschland in Bremen und Rostock

Telefónica Deutschland signed an agreement on October 30, 2026, to sell its customer service locations in Bremen and Rostock to digital business services provider TP (formerly Teleperformance). The transaction involves approximately 430 employees and is scheduled to take effect on January 1, 2027, subject to antitrust clearance. As part of its broader corporate transformation, Telefónica Deutschland will reduce its directly owned contact centers from five to three locations across Germany.

• Telefónica Deutschland and TP signed the acquisition agreement on October 30, 2026.
• The change of ownership for the Bremen and Rostock locations involves around 430 employees and is targeted for January 1, 2027.
• The transaction remains subject to approval by the responsible antitrust authorities.

connect Shoptest: Shops erreichen erstmals Bestnote „überragend“

In the latest retail shop test by telecom magazine connect, Telefónica Deutschland's O2 shops achieved the top grade 'outstanding' for the first time, scoring 478 out of 500 points. O2 improved by 45 points compared to the previous year, advancing to a shared second place with Vodafone and narrowing the gap with Deutsche Telekom. Out of 25 tested O2 shops, 17 received the top rating, led by the Munich Marienplatz location scoring 497 points.

• O2 shops scored 478 out of 500 points in the connect shop test, securing the grade 'outstanding' for the first time.
• O2 improved by 45 points year-over-year, moving into a shared second place with Vodafone and narrowing the gap to Deutsche Telekom from 49 to 14 points.
• In tariff consulting, O2 achieved 173 of 175 points, and in services consulting, 120 of 125 points.