Clutch vs Trustpilot

Clutch: SMBs Move Beyond AI Experimentation

Clutch research of 600 U.S. small businesses finds that 59% of AI-using small businesses qualify as AI adoption Leaders per Clutch’s AI Maturity Index. The survey reports that 83% of respondents see positive outcomes from AI and 81% say AI contributed to revenue growth. Many small businesses are investing in AI — 53% have a dedicated AI budget and half spend $50–$500/month on AI tools — and larger small businesses (101–200 employees) show higher maturity. Gaps remain: only 54% have a formal AI strategy or clean organized data and 38% lack formal AI-use guidelines. Future plans include adoption of AI agents (62%), integrations with business software (46%), and more use for data analysis (42%).

• Clutch surveyed 600 U.S. small businesses using AI.
• 59% of AI-using small businesses qualify as AI adoption Leaders according to Clutch’s AI Maturity Index.
• 83% report positive outcomes from AI and 81% say AI contributed to revenue growth.

Clutch AI Now Serves 30M Credit Union Members

Clutch, a credit-union-focused AI and software platform, announced that 30 million credit union members — roughly one in five U.S. members — belong to credit unions running AI on its platform. Six of the ten largest U.S. credit unions are Clutch partners. The company runs seven specialized AI agents that share a single view of members and operate under a governance framework including bot disclosure, human escalation, and logging. Clutch says partners hold more than $450 billion in combined assets; its AI business is growing ~450% year-over-year while its software business is doubling year-over-year. Executives highlighted operational benefits (e.g., 80% of origination documents collected by agents, 34% reduction in forward roll rate) and emphasized board-level AI governance work.

• Clutch announced that 30 million credit union members are served by AI on its platform.
• Six of the ten largest U.S. credit unions are Clutch partners.
• Clutch runs seven named AI agents that share one unified view of the member.

Product Updates for September 2026

Trustpilot's blog features a new featured article on September product updates, highlighting new features like AI Search Market Insights, Custom Roles, and Location Reviews. Additionally, new posts discuss building trust in the age of AI and a Klarna case study.

BrandJet AI Acquires IGLeads Lead Generation Platform

BrandJet AI has acquired IGLeads, a no-code lead generation tool that extracts publicly available contact data from social platforms and mapping services. Terms were not disclosed. The acquisition integrates IGLeads’ social-first extraction engine into BrandJet’s multi-channel outreach and brand intelligence platform, allowing IGLeads users to export lead lists directly into BrandJet sequences and giving BrandJet customers access to IGLeads’ extraction alongside BrandJet’s reported database of more than 700 million contact records and AI enrichment tools. IGLeads, founded in 2021, will continue to operate under its own name while phased integrations roll out over the coming months. The move aims to unify lead sourcing, enrichment, and multi-channel outreach for sales and growth teams.

• BrandJet AI announced the acquisition of IGLeads; terms of the deal were not disclosed.
• IGLeads is a no-code lead generation tool that collects publicly available contact data from Instagram, TikTok, LinkedIn, Facebook, Google Maps and other sources.
• BrandJet reports its contact database contains more than 700 million records and offers AI enrichment tools.