BlueConic vs Klaviyo

CDP Market Reinvents Itself with AI and M&A

The customer data platform (CDP) market has significantly evolved over the past 18 months, driven by AI integration and industry consolidation. In a podcast episode of Conversations with MarTech, BlueConic CEO Melissa Murray Bailey discusses the shift from traditional, feature-heavy CDP implementations to AI-powered platforms focused on tangible customer outcomes. The conversation highlights the emergence of 'agentic CDPs', the potential for real-time personalization at scale, and the importance of balancing personalization with consumer privacy. BlueConic's recent acquisitions of Jebbit and Blueshift are positioned as strategic moves to build an end-to-end platform for first-party data capture and engagement. The discussion also addresses the industry's 'biggest lie' regarding customer experience.

• CDP market has reinvented itself over the past 18 months.
• AI integration is transforming CDP implementation models.
• BlueConic acquired Jebbit and Blueshift.

BlueConic acquires Blueshift.

BlueConic acquires Blueshift. See what's next for customer growth →

Klaviyo Customer Hub Adds Wishlist to Shopify Stores

This article from Front Row Group explains how Klaviyo's Customer Hub Favorites feature can serve as a built-in wishlist solution for Shopify stores, replacing the need for third-party wishlist apps. It details the setup process, the data captured with each 'Add to Favorites' event, and how to build reminder and price-drop email flows. The feature integrates with Klaviyo's CRM, allowing brands to trigger targeted emails based on shopper saves. The article highlights the inclusion of variant data, enabling personalized follow-ups. It also discusses additional Customer Hub features and notes that the feature starts at $20 per month for up to 10,000 active profiles.

• Klaviyo Customer Hub provides a 'Favorites' feature for Shopify stores to act as a wishlist.
• The feature captures 'Add to Favorites' events with product and variant data.
• Brands can create reminder and price-drop email flows based on saved favorites.

10-Q Financial Filing Analysis for Klaviyo (2026-08-05)

Klaviyo, Inc. reported its financial results for the second quarter and six months ended June 30, 2026, demonstrating continued top-line momentum. For Q2 2026, revenue increased 26.4% year-over-year to $370.6 million, while six-month revenue reached $728.6 million (up 27.2% YoY). Growth was driven by new customer additions, international penetration (which contributed 41.8% of quarterly revenue), and cross-selling across SMS and WhatsApp channels. Operating loss for the quarter narrowed significantly to $15.0 million from $31.3 million in Q2 2025, while the net loss decreased to $8.8 million ($0.03 per share) compared to $24.3 million in the prior-year period. On a six-month basis, the company achieved GAAP profitability with net income of $0.19 million.

• Q2 2026 revenue grew 26.4% year-over-year to $370.58 million, and H1 2026 revenue increased 27.2% to $728.58 million.
• Customers generating over $50,000 in ARR grew 36% year-over-year to 4,477 with an overall Dollar-Based Net Revenue Retention (NRR) rate of 109%.
• Under its $500 million share repurchase program authorized in March 2026, the company repurchased 20,479,864 shares of Series A common stock for approximately $340.9 million through June 30, 2026.

Klaviyo Launches First Global Brand Campaign with D'Arcy Carden

Klaviyo, a marketing automation platform, has launched its first global brand campaign titled 'Your Brand's Best Friend,' featuring Emmy-nominated actress D'Arcy Carden. The campaign, created by independent agency Gus and directed by Watts through Stink, showcases Klaviyo's B2C CRM features through humorous office sketches. It premieres across streaming, social, and outdoor channels, with significant US presence during NFL on CBS. This marks Klaviyo's first major brand push since introducing its autonomous B2C CRM platform. The campaign aims to inject humor into B2B advertising, positioning Klaviyo as a devoted work companion for marketers.

• Klaviyo launched its first global brand campaign 'Your Brand's Best Friend'.
• The campaign features actress D'Arcy Carden.
• The campaign was created by independent agency Gus.