Attentive vs Attest

Attentive Releases New AI Pro and AI Reporting Functionality

Attentive has released new AI Pro and AI Reporting functionality, helping brands turn customer signals into higher-value engagement. This is a product launch announcement.

Attentive Launches AI Pro Lifecycle Intelligence and Reporting Tools

Attentive, the omnichannel marketing platform for retailers and e-commerce brands, announced the next generation of its agentic AI marketing solutions with Lifecycle Intelligence within Attentive AI Pro. This includes Product Affinity (GA), RFM and Customer LTV (beta) to help marketers understand customer behavior and value. Additionally, Attentive introduced Reporting Agent and Model Context Protocol (MCP) capabilities in beta, enabling conversational reporting and secure connections to external AI tools like ChatGPT and Claude. Early results include Frye reporting a 13% revenue lift and Flag & Anthem achieving a 28% lift in identified shoppers, 7% more incremental sign-ups, and a 20% increase in abandonment journey revenue.

• Attentive released Lifecycle Intelligence with Product Affinity (GA), RFM (beta), and Customer LTV (beta) within AI Pro.
• Reporting Agent and Model Context Protocol (MCP) are available in beta, connecting to 70+ external AI tools.
• Frye reported a 13% overall revenue lift using Attentive AI Pro.

Attentive VP Jema Birkmeyer Discusses AI's Role in Lifecycle Marketing

In a MarTech Series interview, Jema Birkmeyer, VP of Strategic Accounts at Attentive, discusses the evolving landscape of lifecycle marketing as AI and agentic AI take on more campaign decisions. She highlights a shift from rule-based marketing to direction-setting, where AI handles millions of real-time decisions about audience, messaging, timing, and channel, allowing marketers to focus on strategy and creativity. Birkmeyer emphasizes the need to balance short-term conversions with long-term customer value, noting that 65% of shoppers are open to more relevant messages, while 80% ignore irrelevant ones. She discusses the changing role of segmentation, the importance of deliberate testing for creative and strategy, and the risk of brands losing relevance through over-automation. The interview underscores that AI enhances but does not replace the need for human insight and creativity in building lasting customer relationships.

• Jema Birkmeyer is VP of Strategic Accounts at Attentive.
• Attentive is an omnichannel marketing platform for SMS, email, RCS, and push.
• 65% of shoppers are open to more messages if relevant; 80% ignore irrelevant messages.

How to reach over-50s audiences

A complete look at over-50s' daily media diet, drawn from Attest's 2026 media consumption report, mapping their time, attention and ad tolerance.

YouTube Tops Cable as Americans' Daily Video Habit

Attest’s 2026 Attention Economy Report and related industry data show YouTube has surpassed live television in weekday reach among U.S. adults and that creator-driven video (YouTube, TikTok, others) now commands more daily minutes than live TV plus major streaming services combined. The report finds 90% of Americans access YouTube on a typical weekday, average daily minutes on YouTube are nearly on-par with subscription streaming, and 23% primarily watch YouTube on their television sets. Demographic splits show heavier YouTube consumption among younger cohorts and men. The findings have implications for advertisers, programmers and device makers as viewing shifts toward on-demand, algorithm-driven creator content.

• Attest’s 2026 Attention Economy Report surveyed 1,000 U.S. adults and tracked five years of data, finding 90% of Americans access YouTube on a typical weekday.
• Average daily time: subscription streaming 1h49m, YouTube 1h46m, live television 1h31m.
• Americans spend an average of 3h54m per day with creator-driven video (YouTube, TikTok and other social video platforms), versus 3h20m combined on live TV and major streaming services.

What it really takes to trust your data

In consumer research, every decision rests on a single question: can you trust the data? At Attest, answering that question well is the whole job, and it has two halves people rarely discuss together.