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Task Analytics

UX analytics SaaS for measuring customer intent and task success.

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Profile record updated:

Company facts

Official name
Task Analytics
Entity type
COMPANY
Founded
2016
Headquarters
Norway
Company size
10–49
Market role
MarTech Vendor
Official website
taskanalytics.com

What Task Analytics does

Task Analytics operates a B2B SaaS model built around website-integrated UX measurement software. Customers deploy the platform through script-based integration, collect on-site user intent and task-completion data, and use the resulting analytics to diagnose friction in digital journeys. The company creates value by turning first-party feedback and behavioural context into actionable UX and CX improvements. In addition to recurring software revenue, it extends account value through consulting services tied to implementation, interpretation, and optimisation.

Category differentiation

Task Analytics is a B2B UX analytics and voice-of-customer software provider, not a general-purpose web analytics suite or a task management application. It focuses on measuring visitor intent and task completion on websites through survey-led insight.

Strategic context

AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.

Task Analytics is a privately held Norwegian B2B software company that provides a SaaS platform for customer intent capture, UX analytics, and task-completion measurement on websites. Its product uses on-site survey intercepts and segmented analytics to show what users were trying to achieve, whether they succeeded, and why they failed. The platform is used to improve digital journeys, website usability, and customer experience outcomes. The company generates revenue primarily from recurring software subscriptions, typically billed monthly or annually, and supplements this with consulting services. Its direct customers are digital product teams, UX researchers, product managers, customer experience teams, marketers, and enterprise website owners that need first-party qualitative and quantitative insight into website performance. The product is positioned around GDPR-compliant data collection and a task-based measurement model rather than generic traffic analytics.

Business model & monetisation

Task Analytics monetises through recurring SaaS subscriptions with monthly or annual billing terms. It uses free-trial access as an acquisition mechanism and follows a customised commercial approach rather than public fixed pricing. The company also generates service revenue from consulting engagements related to customer insight, UX optimisation, and platform use.

SaaS platform subscriptions
Software Subscription
Consulting services
Service Fee
Free trial conversion

Products & capabilities

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Products & market categories

Recent recorded signals

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No sufficiently sourced and dated signals are available for this view.

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Questions about Task Analytics

What is Task Analytics?

Task Analytics is a B2B SaaS platform that captures customer intent and measures task completion on websites to improve UX and customer experience.

Who uses Task Analytics?

Digital product teams, UX researchers, product managers, customer experience teams, marketers, and website owners use Task Analytics.

How does Task Analytics make money?

Task Analytics makes money through recurring SaaS subscriptions, typically billed monthly or annually, plus consulting services.

Sources & coverage

This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.

18 publicly documented primary sources and citations linked across the market graph.

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