giosg
B2B SaaS for conversational support, sales and conversion workflows.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- giosg.com Oy
- Entity type
- COMPANY
- Founded
- 2011
- Headquarters
- Valimotie 21, Helsinki 00380, Finland
- Company size
- 50–200
- Market role
- MarTech Vendor
- Official website
- giosg.com
What giosg does
giosg operates a multi-product B2B SaaS model. It provides a proprietary software platform for customer interaction management, conversational automation, on-site engagement and analytics. Value is created by helping businesses automate routine support, improve lead capture, increase website conversion and consolidate communication channels into a single workflow. The company expands account value by selling multiple modules, integrations and broader use cases across support, sales, marketing and analytics teams.
Category differentiation
giosg is a B2B conversational engagement and support software vendor, not a consumer chat app or a foundational AI model provider. It competes more closely with customer messaging and support platforms than with pure adtech or CRM suites.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
giosg is a Finnish B2B software company that sells conversational engagement, support automation and conversion optimisation tools to businesses. Its platform includes AI agents, live chat, chatbots, website interaction and personalisation tools, and analytics products that help sales, support, marketing and e-commerce teams manage customer conversations, qualify leads and analyse performance. The company makes money through SaaS subscriptions with customised pricing based on usage scope, integrations, interaction volume and business impact. Its customers are businesses rather than consumers, particularly teams responsible for customer support, sales, digital marketing, customer experience and online commerce. The 2023 acquisition of Whisbi indicates expansion into broader conversational sales and video-led engagement capabilities.
Business model & monetisation
The company monetises primarily through SaaS subscriptions with customised, value-based pricing. Pricing starts at roughly €790 per month and scales based on product scope, integrations, use cases and interaction volume. Additional onboarding or implementation fees may apply. Revenue is driven by bundled access to chat, AI agent, analytics and personalisation capabilities, with upsell potential through broader deployment across functions and acquired capabilities such as Whisbi.
- Core platform subscriptions
- Software Subscription
- Usage and scope-based platform pricing
- Software Subscription
- Onboarding and implementation fees
- Service Fee
- Module expansion across analytics, AI and engagement tools
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
Programmatic stack & registry data
Registry entries and observed technical data do not establish certification, legal compliance or actual usage.
giosg.com Oy
IAB vendor record: 1017
- Cookies declared
- Yes
- Non-cookie access declared
- Yes
- Declared purpose IDs
- 1, 2, 4, 6, 7, 8, 10
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
Explore company relationships
Questions about giosg
What is giosg?
giosg is a Finnish B2B SaaS company that provides conversational AI, live chat, on-site engagement and analytics tools for sales, support and marketing teams.
Who uses giosg?
Its users are businesses, particularly customer support, sales, marketing, analytics and e-commerce teams managing customer conversations and conversion workflows.
How does giosg make money?
It mainly makes money through customised SaaS subscriptions, with pricing based on scope, integrations, use cases, interaction volume and, in some cases, onboarding services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
21 publicly documented primary sources and citations linked across the market graph.
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