B2B Sales Engagement & Intelligence · MarTech Vendor
Ochatbot
Conversational AI and CRO software for e-commerce teams.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Ometrics LLC
- Entity type
- BUSINESS_UNIT
- Founded
- 2009
- Headquarters
- United States
- Company size
- <10
- Market cluster / sector
- B2B Sales Engagement & Intelligence
- Market role
- MarTech Vendor
- Official website
- ochatbot.com
What Ochatbot does
The company operates a hybrid B2B software-and-services model. It develops proprietary website conversion products, packages them as SaaS, and sells them to merchants and digital teams that want to improve revenue, lead capture and support efficiency. The software creates value by embedding conversational interfaces, guided selling, live chat and on-site engagement tools into e-commerce journeys. Ometrics then extends customer value through managed setup, enterprise customisation, optimisation support and agency services, increasing account depth beyond core software licences.
Category differentiation
Ochatbot is a B2B conversational commerce and conversion optimisation platform, not a consumer chatbot app or a foundational LLM provider. Ometrics LLC is the operating company behind the product and related agency services.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Ometrics LLC is a private US software company that operates Ochatbot, a no-code conversational AI platform for e-commerce, lead generation, sales enablement and customer support. The company sells website-based tools that help merchants and digital commerce teams increase conversion rates through product recommendations, cart recovery, live chat, lead qualification and on-site optimisation utilities. Its commercial footprint is centred on business customers rather than consumers, with Ochatbot positioned as part of the broader Ometrics conversion optimisation suite. The business generates revenue primarily from SaaS subscriptions for its chatbot and conversion tools, with additional income from managed deployments, enterprise implementations and agency-led optimisation services. Its customers are e-commerce merchants, online retailers, support teams, growth teams and larger enterprises that want a combined stack for conversational commerce, lead capture and conversion optimisation without building custom infrastructure.
Business model & monetisation
Ometrics monetises through recurring SaaS subscriptions for Ochatbot, LeadBot, Live Chat, Product Finder and CRO tooling. The commercial model includes self-service and managed deployment options, enabling account expansion from entry-tier usage into higher-value enterprise contracts. Additional revenue comes from service fees for Ometrics Agency, implementation support, optimisation programmes and customised enterprise deployments that combine software access with onboarding, reporting and operational support.
- Ochatbot and related software subscriptions
- Software Subscription
- Enterprise deployments and managed chatbot engagements
- Service Fee
- Ometrics Agency optimisation services
- Service Fee
- Live chat, lead capture and CRO add-on modules
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
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Competitors & alternatives
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Multi-location customer experience and reputation management SaaS platform.
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Customer service software with messaging, automation and AI support agents.
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Recent recorded signals
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Questions about Ochatbot
What is Ochatbot?
Ochatbot is the main software brand of Ometrics LLC, providing conversational AI, live chat, lead capture and conversion optimisation tools for e-commerce websites.
Who uses Ochatbot?
E-commerce merchants, online retailers, marketing teams, CRO specialists, customer support teams and enterprise digital commerce organisations use the platform.
How does Ochatbot make money?
It makes money through recurring SaaS subscriptions, enterprise deployments, managed implementations and agency-style optimisation services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
13 publicly documented primary sources and citations linked across the market graph.
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