FI

Audience Identity & Clean Rooms · MarTech Vendor

FirstHive

Enterprise AI CDP for data unification and activation.

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Profile record updated:

Company facts

Entity type
COMPANY
Founded
2019
Headquarters
United States
Company size
50–200
Market cluster / sector
Audience Identity & Clean Rooms
Market role
MarTech Vendor
Official website
firsthive.com

What FirstHive does

FirstHive operates a B2B SaaS model centred on a core customer data platform and a set of proprietary enterprise modules. It creates value by ingesting customer data from multiple systems, resolving identities, generating real-time segments and predictions, and enabling downstream activation, governance and campaign execution. Revenue expansion comes from selling additional modules such as AI orchestration, loyalty, consent management, survey capture, analytics, ETL and partner-campaign distribution into the same enterprise account.

Category differentiation

FirstHive is an enterprise customer data and marketing operations software vendor, not a consumer app or a foundational AI model provider. It differs from pure CDPs by bundling loyalty, privacy, feedback, ETL and AI orchestration modules into the same stack.

Strategic context

AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.

FirstHive is a private enterprise software company that sells an AI-enabled customer data platform for large organisations. Its platform unifies structured and unstructured customer data into real-time profiles, supports identity resolution and predictive modelling, and activates audiences across owned and paid digital channels. The company packages this core CDP with adjacent products for campaign orchestration, loyalty, survey capture, privacy management, analytics, mobile access, machine-learning deployment and data integration. The company generates revenue through enterprise SaaS contracts and modular product licensing. Its direct customers are enterprise marketing, data, analytics, IT, compliance, customer experience and partner-channel teams that need a centralised first-party data and activation layer. FirstHive uses a sales-led model built around demos, enterprise deployment and cross-sell of additional modules on top of the core CDP.

Business model & monetisation

FirstHive monetises through annual enterprise software subscriptions for its CDP and related modules. Commercial packaging is modular and tiered, with pricing shaped by data volume, customer profile scale and enabled capabilities. The company also uses usage-based charges for certain communication or activation functions and expands account value through add-on sales for AI orchestration, integrations, loyalty, privacy and analytics products.

Core customer data platform
Software subscription
AI orchestration and decisioning modules
Software subscription
Loyalty, privacy, feedback and analytics add-ons
Software subscription
Channel or activation-related overages
Pay-per-Use

Products & capabilities

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Competitors & alternatives

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Monitor company
  • Customer data platform for collection, unification and activation.

  • Enterprise customer data platform for collection, unification and activation.

  • Enterprise SaaS platform for CRM, marketing, data, analytics, and workflows.

  • Warehouse-native CDP and agentic marketing software for enterprises.

  • Enterprise CDP and agentic marketing automation SaaS platform.

Recent recorded signals

Dates refer to the source publication. Older entries are historical context, not evidence of a new event.

No sufficiently sourced and dated signals are available for this view.

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Questions about FirstHive

What is FirstHive?

FirstHive is an enterprise AI customer data platform that unifies customer data, supports identity resolution, and activates audiences across digital channels.

Who uses FirstHive?

Large enterprise marketing, CRM, analytics, IT, compliance, CX and partner-channel teams use FirstHive and its related modules.

How does FirstHive make money?

FirstHive makes money through enterprise SaaS subscriptions for its CDP and add-on modules, with additional usage-based charges for certain activation functions.

Sources & coverage

This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.

20 publicly documented primary sources and citations linked across the market graph.

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