Doctolib
Healthcare booking and practice software platform for providers and patients.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- DOCTOLIB SAS
- Entity type
- COMPANY
- Founded
- 2013
- Headquarters
- 54 Quai Charles Pasqua, 92300 Levallois‑Perret, France
- Company size
- 1,001–5,000
- Market role
- B2B SaaS Provider
- Official website
- doctolib.fr
What Doctolib does
Doctolib operates a two-sided digital health model. On one side, it offers free patient-facing search, booking and teleconsultation access to build demand and engagement. On the other, it sells subscription software to healthcare professionals, clinics and medical institutions for scheduling, practice management, patient communication and teleconsultation workflows. Value is created by connecting patient acquisition and appointment demand with provider workflow software, making the B2B product more useful as network density increases.
Category differentiation
Doctolib is a digital health booking, teleconsultation and provider workflow platform, not an adtech, martech or general-purpose marketing automation vendor. It competes with healthcare appointment and practice software platforms rather than media or commerce software providers.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Doctolib is a French digital health platform operating a patient appointment marketplace alongside subscription software for healthcare professionals. Patients use the web and mobile product to search for clinicians, book appointments, receive reminders and access teleconsultations, while clinics and practitioners use Doctolib Pro to manage calendars, bookings, patient communication and remote consultations. The company primarily makes money from recurring B2B subscriptions paid by healthcare professionals, clinics and healthcare institutions rather than from patients. Its commercial model combines a free consumer access layer with paid provider software, creating a two-sided network in which patient demand improves provider value and provider supply improves patient utility. Financially, it is a large private European scale-up backed by investors including Eurazeo, Bpifrance and General Atlantic, and it has expanded through acquisitions in France and Italy.
Business model & monetisation
Doctolib primarily monetises through recurring SaaS subscriptions charged to healthcare providers and institutions for Doctolib Pro, including scheduling, practice administration, patient communication and teleconsultation functionality. The patient-facing marketplace is free to use and is monetised indirectly by increasing provider demand and software adoption. Revenue is driven mainly by direct sales and subscription contracts, with possible ancillary onboarding, training and enterprise implementation services for larger organisations.
- Provider subscriptions for practice management software
- Software Subscription
- Teleconsultation functionality within provider software
- Software Subscription
- Enterprise contracts with clinics and hospitals
- Software Subscription
- Onboarding, training or implementation support
- Service Fee
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
No sufficiently sourced and dated signals are available for this view.
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Questions about Doctolib
What is Doctolib?
Doctolib is a French digital health platform that combines online medical appointment booking for patients with subscription practice software for healthcare providers.
Who uses Doctolib?
Patients use it to find and book healthcare appointments, while doctors, clinics and medical practices use Doctolib Pro to manage schedules, patient communication and teleconsultations.
How does Doctolib make money?
It mainly earns recurring subscription revenue from healthcare professionals and institutions that pay for its practice management and teleconsultation software.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
16 publicly documented primary sources and citations linked across the market graph.
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