Box
Enterprise content cloud for secure collaboration, workflows, and AI.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Box, Inc.
- Entity type
- COMPANY
- Founded
- 2005
- Headquarters
- 900 Jefferson Ave, Redwood City, CA 94063, USA
- Company size
- 1,001–5,000
- Market role
- B2B SaaS Provider
- Ticker
- BOX
- Official website
- box.com
What Box does
Box operates a B2B SaaS model centred on enterprise content infrastructure. Customers subscribe to cloud software that stores, governs, secures, shares, and automates business content across departments and workflows. The platform creates value by acting as a system of record and workflow layer for unstructured documents, while extending into AI-based summarisation, extraction, search, e-signature, no-code apps, and integrations. Professional services support deployment, migration, and adoption, helping expand contract value and reduce implementation friction.
Category differentiation
This is the public enterprise software company Box, not a consumer subscription box business or a generic cloud storage utility. It is broader than simple file sharing, with governance, workflow, AI, and developer platform layers for business customers.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Box is a US-based public enterprise software company focused on cloud content management, file sharing, collaboration, workflow automation, security, e-signature, and AI-enabled document intelligence. Its core product is the Box Content Platform, which provides secure storage, content APIs, governance controls, and integrations that allow organisations to manage unstructured content across business workflows. The company primarily sells to enterprise IT, security, compliance, operations, legal, HR, and developer teams through subscription software contracts. It generates most revenue from recurring SaaS subscriptions, with additional monetisation from premium AI and automation capabilities, developer and platform usage, and professional services such as consulting and migration. The business is positioned as an enterprise content cloud rather than a consumer file-sharing tool.
Company news briefing
Briefing updated:
Box reported solid second-quarter fiscal 2027 financial results with total revenue reaching $321.1 million, driven by demand for multi-product offerings such as the Enterprise Plus and Advanced Suites. The company partnered with OpenAI to embed enterprise content directly into ChatGPT, while expanding its Intelligent Content Management ecosystem with agentic workflow features across 10 global Box Zones regions. Additionally, CEO Aaron Levie participated in industry advocacy supporting the open-source foundation-model ecosystem.
Business model & monetisation
Box monetises mainly through tiered per-user SaaS subscriptions sold on annual or multi-year business contracts. Higher-priced enterprise plans add advanced governance, security, collaboration, AI, automation, and compliance features. It also monetises through premium AI and usage-linked capabilities, platform and API-oriented value layers, and paid professional services including consulting and migration. The commercial model is therefore a mix of recurring software subscription revenue with add-on expansion and services revenue.
- Core enterprise content cloud subscriptions
- Per-user SaaS contracts
- Advanced enterprise tiers with governance, security, and automation
- Tiered SaaS upsell
- AI capabilities and usage-linked features
- Add-on and usage-based pricing
- Consulting and migration services
- Service fee / project-based
- Developer and platform capabilities
- Platform add-on or usage-linked commercial terms
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Technology
Media Channel
Competitors & alternatives
- Templafy
Enterprise SaaS for governed AI document generation.
- Salesforce
Enterprise SaaS platform for CRM, marketing, data, analytics, and workflows.
- Highspot
Enterprise GTM enablement software for sales content, coaching and analytics.
- Atlassian
Enterprise software for collaboration, workflows and team productivity.
- Sharp Europe
European workplace software and managed print arm of Sharp Corporation.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Securing AI agent access: Inside the architecture of classification-based access policy in Box Shield
Recorded impact score: 2/5
How Box Shield's Classification-Based Access Policy governs AI agent reads, not just downloads, closing the preview-layer gap in Integration Restriction.
Box Integrates with ChatGPT for Secure Enterprise Content Access
AI Integration · Recorded impact score: 3/5
Box, Inc., the Intelligent Content Management (ICM) platform, announced a new integration with OpenAI's ChatGPT, allowing enterprise users to securely access, browse, and work with their Box-stored content directly within ChatGPT. This integration aims to streamline workflows by enabling users to @mention files, preview source documents, and edit Box Notes in ChatGPT without switching applications. Box's granular permissions and governance controls ensure that AI only accesses authorized information. The partnership builds on the existing relationship where Box AI already leverages OpenAI models. The integration supports various use cases including clinical research, legal contract review, financial analysis, insurance auditing, and production management, bringing enterprise knowledge into AI-powered workflows.
- Box announced integration with OpenAI's ChatGPT for enterprise content access.
- Users can browse, search, and @mention Box files within ChatGPT.
Box and OpenAI to bring enterprise content directly into ChatGPT
Recorded impact score: 4.5/5
Box and OpenAI are partnering to embed Box content directly into ChatGPT, giving users seamless access to enterprise files.
10-Q Financial Filing Analysis for Box (2026-08-26)
financials · Recorded impact score: 4.1/5
Box, Inc. reported solid financial results for the second quarter of fiscal 2027 ended July 31, 2026, generating $321.1 million in total revenue, up 9% year-over-year (11% on a constant currency basis). Top-line expansion was primarily propelled by the continued market penetration of multi-product offerings, notably the Enterprise Plus and Enterprise Advanced Suites. The company also reinforced its Intelligent Content Management (ICM) ecosystem through the rollout of agentic workflow features, including Box Agent, Box Automate, and expanded governance tools across 10 global Box Zones regions.
- Box achieved Q2 FY2027 total revenue of $321.1 million, reflecting 9% year-over-year growth (11% constant currency), driven by Enterprise Plus and Enterprise Advanced Suites adoption.
- Capital allocation remained active following a $500 million share repurchase authorization increase on March 19, 2026, with Box repurchasing 7.4 million shares for $180.7 million in the six-month period.
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Questions about Box
What is Box?
Box is an enterprise cloud content platform that helps organisations store, govern, share, automate, and extract value from business content.
Who uses Box?
Box is used mainly by business customers, especially enterprise IT, security, compliance, operations, legal, HR, developers, and knowledge workers.
How does Box make money?
Box makes money primarily through recurring SaaS subscriptions, with additional revenue from premium AI and automation features, platform capabilities, and professional services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
23 publicly documented primary sources and citations linked across the market graph.
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