Who competes with Webex?

Based on our market intelligence graph, the primary direct competitors to Webex include Genesys, Ericsson, LivePerson alongside 4 other identified alternatives.

Competitive dynamics are verified through market documentation and vendor positioning.

Genesys

Alternative

Cloud contact-centre software with AI, analytics and workforce tools.

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Ericsson

Alternative

Telecom infrastructure, software and managed services supplier for operators.

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LivePerson

Alternative

Enterprise conversational AI software for customer service and commerce.

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Zoom

Alternative

Cloud communications and collaboration software for organisations and teams.

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Mitel

Alternative

Enterprise communications software for telephony, collaboration and contact centres.

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Brandlive

Alternative

Enterprise video, webinar and virtual event platform with production services.

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Google

Alternative

Search, video and advertising platform ecosystem for businesses and consumers.

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Unlock the Webex Ecosystem

Explore 120+ relationships in Polaris7. See exactly how Webex connects to the rest of the market, including parent companies, platform integrations, and direct competitors.