Amazon Ads Unveils Agentic DSP, Conversational Ad Formats
At its unBoxed event in San Francisco, Amazon announced a major agentic overhaul of its advertising platform. The Amazon Ads console is being rebranded as 'Amazon Ads Agent', and the Amazon DSP becomes a default agentic chatbot experience. New ad formats include 'Branded Conversations', an in-chatbot unit allowing multi-turn shopping conversations, and 'Sponsored Prompts', which suggest products in response to searches. Advertisers can use 'Conversational Briefs' to guide AI recommendations, but cannot cherry-pick reviews. Additionally, Amazon launched 'Request Reviews for Sponsored Ads', a cost-per-click ad format that prompts buyers to leave reviews, capped at 1,000 reviews per product.
- •Amazon rebrands its Ads console to 'Amazon Ads Agent'.
- •Amazon DSP becomes a default agentic chatbot experience.
- •New ad format 'Branded Conversations' enables multi-turn shopping conversations.
