Observed Signal · Jun 23, 2026 · Leadership Change · Source: onlinemarketing.de · Impact: 4/5 · Sentiment: Positive
WhatsApp names Kunal Shah; Liquid Glass rolls out
WhatsApp is getting a new leader as Will Cathcart hands over control to Kunal Shah, the founder and outgoing CEO of Indian fintech CRED. Under Cathcart WhatsApp grew into a platform with more than three billion monthly active users and has progressively added features and advertising. Meta is a minority investor in CRED. Separately, WhatsApp is rolling out the 'Liquid Glass' visual design to some iOS beta users: chat bars and navigation elements appear translucent with new transition effects. The Liquid Glass UI follows earlier implementations across other WhatsApp interfaces and a wider rollout is expected. The article was published on 2026-06-23.
Change of leadership at a major social platform (WhatsApp/Meta) combined with a UI rollout that affects user experience and the app's ad placements has meaningful implications for advertisers, inventory and product direction.
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Key Takeaways & Evidence Grounding
- Will Cathcart is stepping down as head of WhatsApp and will remain at Meta in a new role.
- Kunal Shah, founder and outgoing CEO of CRED, will succeed Cathcart as the lead for WhatsApp.
- WhatsApp has over three billion monthly active users.
- Meta is a minority investor in CRED; CRED reached approximately $325 million in annual revenue.
- WhatsApp is rolling out the 'Liquid Glass' chat UI on iOS beta users, adding translucent chat/navigation elements and transition effects.
Connected Companies & Entities
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WhatsApp launches message menu compatible with Liquid Glass
WhatsApp is finally making the reaction tray and the context menu compatible with Liquid Glass on iOS. Both now feature the same translucent appearance already visible in the chat bar. With this update, WhatsApp is refreshing the design to make every element of the message menu feel consistent with the chat screen.
WhatsApp Adds Question Stickers and Liquid Glass Design
WhatsApp is testing a new interactive Question feature in Status that lets users post open or yes/no questions directly in their status. First rolled out to Android beta testers and then to iOS beta users, the feature appears limited to a subset of the testing community with a wider rollout planned in coming weeks. Answers are privacy-protected, stored privately with end-to-end encryption, and visible only to the question-asker; responses can be deleted or reported from the Activity Tab. Some reactions can be anonymously shared in the user's own status. The update also introduces Liquid Glass design for iOS, bringing a translucent, spatial look to UI elements, including a redesigned bottom tab bar and a more dynamic keyboard as part of a wider iOS 26 SDK integration. The version 25.28.75 update was released via the App Store in early October, aligning WhatsApp visually with the iOS ecosystem. WhatsApp frames these changes as boosting interaction and moving toward a social hub, while maintaining privacy.
Meta Invests in Cred, Appoints New WhatsApp Chief
Meta announced that Will Cathcart will step down as head of WhatsApp after more than seven years and transition to an internal role focused on building new products. Cred founder Kunal Shah will succeed him as WhatsApp chief. As part of the move, Meta led a roughly $900 million financing round in Indian fintech Cred, valuing the company at $4.5 billion post-money. Meta CEO Mark Zuckerberg praised Shah’s “builder mentality,” and Cathcart said WhatsApp is in its strongest position. The article notes WhatsApp’s scale — more than 3 billion monthly users and a 2014 acquisition by Meta for $19 billion — and places the leadership change alongside Meta’s recent product and subscription pushes for WhatsApp, Facebook and Instagram.
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