Observed Signal · Jun 16, 2026 · Funding · Source: techcrunch · Impact: 3/5 · Sentiment: Positive
Respond.io Raises $62.5M Series B for Expansion
Respond.io announced a $62.5 million Series B round led by Camber Partners with participation from Endeavor Catalyst and existing investors. The Kuala Lumpur–founded customer conversation management platform reports $35M ARR, 169% year-over-year growth and a 30% profit margin. Respond.io processes roughly 2 billion messages per quarter for more than 10,000 businesses across 180+ countries and consolidates channels such as WhatsApp, Instagram, TikTok, Messenger, LINE, Telegram, WeChat, voice, email and web chat into a single platform with AI agents and automation. The company is ISO 27001 certified, GDPR compliant, and an official Meta Business and TikTok Marketing Partner. New capital will fund expansion, hiring and M&A in North America and Europe as Respond.io scales its AI-native conversational infrastructure.
Significant Series B ($62.5M) for a growing conversational-AI customer engagement SaaS business with strong ARR and rapid growth; signals continued investment in messaging-first customer engagement and potential M&A/expansion into North America and Europe.
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Key Takeaways & Evidence Grounding
- Respond.io raised $62.5M in a Series B round led by Camber Partners with participation from Endeavor Catalyst and existing investors.
- Respond.io reports $35M ARR, 169% year-over-year growth, and a 30% profit margin.
- The platform processes ~2 billion messages per quarter for more than 10,000 businesses in over 180 countries, including Toyota, British Airways, Radisson, Hertz and Decathlon.
- Respond.io integrates WhatsApp, Instagram, TikTok, Messenger, LINE, Telegram, WeChat, voice calls, email, web chat and 16+ other channels and uses AI agents and automation.
- The company is ISO 27001 certified, GDPR compliant, and an official Meta Business and TikTok Marketing Partner; new funding will accelerate expansion and M&A in North America and Europe.
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