Observed Signal · Sep 29, 2026 · Market Signal · Source: Publicis Health · Impact: 2/5
PART TWO: THE FUTURE OF THE BRAND.COM IN AN AI-FIRST WORLD
In Part Two of The Future of Brand.com roundtable hosted by The DHC Group, Publicis Health's Stephanie Schulman and Heartbeat's Dan Haller joined industry leaders to explore how AI is reshaping patient discovery, engagement, and trust. The discussion highlighted why brand websites must now serve both human and AI audiences, deliver value beyond information alone, and provide the trusted resources patients need to take meaningful next steps. The future of brand.com is not disappearing. It's becoming more essential than ever.
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Healthcare Marketing Embraces Agile Omnichannel and AI
At an Adweek House Cannes panel co-hosted with Doceree, healthcare marketing leaders discussed the need to move beyond traditional, linear planning toward more responsive, agile omnichannel frameworks. Panelists — including executives from Doceree, Publicis Health Media, Good Apple, Real Chemistry Media, Digitas Health and Novo Nordisk — argued that annual plans and vanity metrics (clicks, impressions) are insufficient for evolving provider and patient journeys. They emphasized aligning content strategies for prescribers and consumers, granting greater organizational and agency autonomy to speed decision-making, and incorporating AI tools to accelerate creative cycles and better predict future patient and provider behavior. The conversation highlighted rising importance of intent measurement in prescription decisions and the convergence of provider and patient content strategies.
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Humans Remain Essential in AI-Powered Marketing
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