Observed Signal · Sep 22, 2026 · Hiring · Source: https://martechseries.com/feed/ · Impact: 1/5 · Sentiment: Positive
Omilia Promotes William Hardy to Group CFO
Omilia, a conversational AI and customer experience company, announced the promotion of William Hardy from Chief of Staff to Group Chief Financial Officer. Hardy will oversee Omilia's global finance operations, focusing on capital-efficient growth and building an AI-first finance function. He previously worked on the company's growth strategy and capital raising, including its recent $67M Series B round. Before joining Omilia, Hardy was an investment banker at Deutsche Bank specializing in software M&A. The CEO, Dimitris Vassos, expressed confidence in Hardy's ability to drive the company's next phase of expansion.
Executive appointment at a conversational AI company, moderate relevance to AdTech/Martech industry.
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Key Takeaways & Evidence Grounding
- Omilia promoted William Hardy to Group Chief Financial Officer, effective immediately.
- Hardy previously served as Chief of Staff at Omilia.
- Omilia recently closed a $67M Series B funding round.
- Before joining Omilia, Hardy worked as an investment banker at Deutsche Bank focusing on software M&A.
Ontology Mapping & Concepts
Related Market Signals & Shifts
Recent verified developments and strategic activity across this market segment.
Omilia raises $67M to scale CX platform
Omilia, an Athens-based conversational AI company that has been building voice-call and customer support automation since 2002, raised $67 million in a Series B led by Expedition Growth Capital to expand its self-learning agents and U.S. operations. The company says it grew annual recurring revenue tenfold to $60 million since its prior $20 million raise from Grafton Capital in 2020. Omilia counts clients including Capital One, Discover, RBC, DWP, PSEG and Taco Bell, plans to open a U.S. office, expand go-to-market teams, hire senior revenue and marketing executives, and expects headcount to grow from about 500 to 600 by year-end.
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