Observed Signal · Apr 29, 2024 · Regulation · Source: Trending Topics · Impact: 4/5 · Sentiment: Negative
noyb Files GDPR Complaint Against OpenAI Over ChatGPT False Information
Privacy campaign group noyb has filed a complaint with the Austrian Data Protection Authority (DSB) against OpenAI, alleging that ChatGPT violates the EU's GDPR by providing inaccurate personal data and failing to comply with data correction, deletion, and access rights. noyb says OpenAI admitted it cannot guarantee factual accuracy or fully filter personal information, and that a requested correction was rejected. The organization cites GDPR Articles 5, 15, and 16, and notes that according to The New York Times, chatbots hallucinate in at least 3% of cases, sometimes up to 27%. noyb is calling for an investigation, compliance with future access requests, and fines. It argues that if AI systems cannot deliver accurate and transparent personal data, they should not be used to process personal data.
A major GDPR complaint against OpenAI could set a precedent for how personal data accuracy and correction rights apply to large language models, affecting AI tools used across marketing and advertising.
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Key Takeaways & Evidence Grounding
- noyb filed a complaint with the Austrian Data Protection Authority (DSB) against OpenAI over ChatGPT's false personal data.
- noyb argues ChatGPT violates GDPR Articles 5, 15, and 16 on data accuracy, access, and correction.
- OpenAI allegedly refused the complainant's request to correct or delete personal data, saying it cannot filter all information.
- According to The New York Times, chatbots invent information in at least 3% of cases, up to 27% in some instances.
- noyb demands an investigation, compliance with access requests, and fines for OpenAI.
Connected Companies & Entities
2 Entities mapped“OpenAI is the company behind ChatGPT, accused by noyb of violating GDPR through inaccurate personal data processing and insufficient transpa...”
“The New York Times is cited as the source of data on chatbot hallucination rates....”
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