Observed Signal · Jul 14, 2026 · Market Signal · Source: Resolve · Impact: 3/5
Agentic Automation vs. Process Automation: What’s the Difference?
This guide is for IT, service desk, infrastructure, and automation leaders who want to understand the difference between agentic automation and process automation, as well as why the strongest automation strategies often need both.
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Connected Companies & Entities
1 Entity mappedRelated Market Signals & Shifts
Recent verified developments and strategic activity across this market segment.
Empirik launches with $21M to predict infrastructure outages
Empirik, a startup incubated by Sequoia Capital, has launched as an independent company after raising $21 million in seed funding from Sequoia, Canapi, and Alumni Ventures. The company offers an AI-powered observability platform that tracks system changes and infers ripple effects to predict and prevent infrastructure outages before they occur. Co-founded by Avon Puri and Sudheer Dhurjati, and led by CEO Kartik Chandrayana (formerly CPO at Quantum Metric and observability VP at Salesforce), Empirik positions itself as an autonomous 'traffic cop' for DevOps and SRE teams, automating routine troubleshooting. The company has already onboarded customers including S&P Global and Guardant Health, and aims to bring agentic AI assistance to infrastructure engineering, similar to what tools like Cursor and Claude Code did for software developers.
Resolve Named a Leader in the QKS Group SPARK Matrix™: AI Solutions for ITSM, 2026
Resolve’s designation as Leader in the QKS Group SPARK Matrix™: AI Solutions for ITSM, 2026, recognizes Resolve's agentic AI platform for helping enterprises automate and orchestrate IT operations while accelerating autonomous issue resolution.
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