Observed Signal · Jun 27, 2023 · Technical Release · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Positive

Manual Processes Waste 3 Hours Per Week

Executive Signal Summary

A Brevo study (formerly Sendinblue) indicates that automating routine marketing tasks can save an average of three hours per week per employee, with some respondents believing the gain could be four hours. Manual processes cited include sending push messages, answering shipping-condition inquiries, and scheduling appointments, which automation could handle more efficiently using AI tools. However, only about 4% of surveyed companies actually implement automation in practice, and around 15% use more than five different tools from various providers, causing data handoffs and inefficiencies. Maximilian Modl, CEO of Brevo Deutschland, emphasizes automation as a path to free time for strategy across channels and to prepare for AI’s growing role in marketing. The article also notes widespread WhatsApp usage in Germany (70%) but relatively low integration into marketing (15%), and references newer AI tools like HubSpot’s ChatSpot as examples of workflow-enhancing capabilities.

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High Confidence

Moderate industry relevance: automation potential in marketing with current adoption gaps

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Key Takeaways & Evidence Grounding

  • Brevo study (formerly Sendinblue) finds automation could save average 3 hours per week per marketing employee.
  • Some respondents believe time savings could be at least 4 hours per week.
  • Manual tasks such as push messages, inquiries about shipping conditions, and scheduling could be automated.
  • Only about 4% of surveyed companies currently implement automation in practice.
  • Approximately 15% of surveyed companies use more than five different tools from various providers.
Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: OnlineMarketing.de•Published: Jun 27, 2023
Original Coverage Title: “Manuelle Abläufe verschwenden 3 Stunden pro Woche | OnlineMarketing.de”

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