Observed Signal · Jul 20, 2026 · Award Recognition · Source: Hello Partner · Impact: 2/5 · Sentiment: Positive
Liberty Latin America Credits GPMA Win to In-House Performance
Liberty Latin America's Head of Paid Social, Diana Castro, discusses the company's GPMA gold-winning Vente Pa' Acá campaign and how a rapid, disciplined regional in-house performance approach converted a competitor exit in Panama into market share. Working under a 30-day window after Digicel's exit, the team applied a pre-mapped full-funnel (40% awareness / 30% consideration / 30% conversion), segmented audiences, and a daily 'war room' structure to acquire 138K+ new customers (61% of the migration) against a 120K target while reducing CPA from $26 to $14. Castro describes scaling in-house AI tools — an AI Creative Director cutting insight-to-iteration time by 70% and 'Maino AI' running paid media autonomously — and plans to replicate the regional playbook across other markets.
Demonstrates a high-impact regional in-house performance model and concrete AI-driven workflow improvements relevant to advertisers and martech teams, but is a single-company case study rather than platform-level or regulatory change.
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Key Takeaways & Evidence Grounding
- Liberty Latin America won the GPMA gold for Best Integrated Performance Marketing Campaign in 2025 with the Vente Pa' Acá campaign.
- Following Digicel's exit from Panama, Liberty Latin America had 30 days to act on ~230K customers in play and acquired 138K+ new customers (61% of total migration) against a 120K target.
- The campaign reduced performance CPA from $26 to $14 as volume scaled.
- Liberty Latin America uses an in-house AI Creative Director that reduced insight-to-iteration time by 70% (from two weeks to same-day).
- Maino AI is running paid media autonomously after a live controlled test versus the company's media agency and is outperforming that benchmark on cost and volume.
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