Observed Signal · Apr 29, 2019 · Policy Update · Source: OnlineMarketing.de · Impact: 4/5 · Sentiment: Neutral

Apple defends App Store over parental-control removals

Executive Signal Summary

A New York Times study, in collaboration with SensorTower, alleges that Apple removed or restricted 11 of the 17 most-downloaded parental-control apps from the App Store, and pressured others to drop features. Apple published a blog post titled The facts about parental control apps, stating removals were motivated by privacy and security concerns, specifically the use of Mobile Device Management (MDM) which could grant third parties access to device data. Apple argued that for user-centric parental apps, MDM is inappropriate and violates App Store guidelines, and gave developers 30 days to adjust their apps; if not updated, apps were removed. The company also noted that it supports parental-control apps but emphasizes safety and privacy over competition. The NYT article quoted OurPact CEO Amir Moussavian criticizing Apple, but Apple maintained its stance on enforcing its policies.

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High Confidence

Policy Update from a major platform (Apple) related to App Store practices and privacy

SIGNAL RADAR

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Key Takeaways & Evidence Grounding

  • New York Times and SensorTower study found Apple removed or restricted 11 of the 17 most-downloaded parental-control apps from the App Store.
  • Apple posted a blog entry claiming removals were due to privacy and security concerns linked to Mobile Device Management (MDM).
  • MDM could grant third parties access to device data such as location, camera, app usage, browser history, and email accounts.
  • Developers were given 30 days to modify apps; failure to comply resulted in removal from the App Store.
  • Apple stated that in some cases a final message to publishers read: 'Your app has an unresolved issue and has been removed from the App Store.'
Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: OnlineMarketing.de•Published: Apr 29, 2019
Original Coverage Title: “Apple wehrt sich gegen Vorwurf der Wettbewerbsverzerrung im App Store - | OnlineMarketing.de”

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