Cox Automotive· HQ in Atlanta, Georgia, United States

Lead Customer Care Specialist (Manheim)

Location: 2 Locations · Category: Customer Success & Client Operations · Seniority: Lead · Posted: September 6, 2026 · Verified: Sep 6, 2026

Role Overview & Description

This role leads a team of customer care specialists at Manheim, focusing on delivering high-quality support to clients in the automotive auction industry. Responsibilities include overseeing daily operations, resolving escalated issues, and ensuring customer satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Cox Automotive. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Cox Automotive

coxautoinc.com

Automotive software, marketplaces, finance, logistics and dealer marketing platform.

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