Head of Sales

This front-line leadership role manages a team of SDRs supporting OpenAI's Large Enterprise business across North America. The Sales Development Manager will coach and develop the team, drive high-quality pipeline generation through outbound and inbound motions, and define scalable SDR playbooks. Requires 6-10+ years of experience in sales or GTM roles with a focus on team leadership and operational rigor.

Owns the US and Canada commercial Solutions Architecture function, leading the team that turns enterprise interest in agentic AI into deployed production systems. Accountable for the technical win in the most competitive AI market, setting direction and establishing the operating rhythm for a team of generalists. Partners with regional Sales leadership as a co-owner of the region's number and builds repeatable solution-selling methodologies.

This role drives commercial deployment of AI solutions by developing new relationships, evaluating markets, and identifying growth opportunities. The account executive will manage multiple enterprise accounts, communicate solutions to diverse audiences, and use quantitative skills to pursue new leads.

This Account Director manages a small number of key Financial Services accounts in Southeast Asia, developing and executing comprehensive account plans. The role leads enterprise prospects from consideration to successful deployment, owns a consumption revenue target, and manages forecasts. It requires 10+ years selling platform-as-a-service or software-as-a-service to large FSI institutions and achieving revenue targets over $2M per year.

Design comprehensive Customer Success operations including onboarding, adoption, renewals, and expansion, and recruit, develop, and lead a Customer Success team of 3 people. Drive measurable expansion revenue through strategic account management and create scalable playbooks, KPIs, and reporting frameworks.

Own the PMF discovery cycle for Commerce, running structured customer discovery with CMOs, R&D directors, and digital leads at CPG and life-sciences accounts. Define and defend the product roadmap as explicit bets with hypotheses, timelines, and success metrics tied to company OKRs, and partner with GTM on sales-led discovery.