Senior Business Analyst (Pricing)

This role focuses on improving pricing performance across Delivery Hero's global operations, collaborating with local pricing teams, Data Science, Commercial, and Product & Engineering. The analyst will be part of a global pricing team based in Berlin, leveraging data to drive pricing strategies.

Analyzes pricing data to optimize operational pricing strategies for energy products, developing models and reports to support pricing decisions.

Analyzes pricing strategies, conducts market research and competitive analysis to optimize pricing models, supporting revenue growth through data-driven recommendations.

This role builds and maintains the analytical tooling and data infrastructure that powers Reddit's Large Customer Sales channel, requiring expertise in BigQuery and SQL to manage ETL workflows and data pipelines. The Senior Business Analyst will develop and govern semantic models for AI-driven analytical tools, translate insights into action for business partners, and partner with Data Science and Salesforce teams to enhance revenue data foundations. Requires 4+ years of relevant experience with 3+ years in SQL and dashboard development in Looker.

This role manages customer service operations for the Taiwan team, overseeing daily operations and team performance. It involves shift-based work and requires strong leadership and customer service skills to ensure high-quality support.

This program management specialist role focuses on customer service (CS) program management for Taiwan operations. The role involves managing CS programs, improving service quality, and coordinating with cross-functional teams.

This role handles external and internal complaints at headquarters, managing resolution processes and communication. Requires strong problem-solving and communication skills.