Customer Support Specialist

Location: Remote · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: May 10, 2026 · Verified: Sep 30, 2026

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Role Overview & Description

This role provides remote customer support for Pictory's AI video creation platform, focusing on troubleshooting, answering product questions, and ensuring customer satisfaction. The specialist will handle user inquiries and resolve issues to maintain a positive user experience.

Source & Transparency: This position was structured directly from the publicly accessible career portal of Pictory. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Pictory

pictory.ai

AI video creation software for teams, marketers and developers.

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