Staff Site Reliability Engineer

This Senior Site Reliability Engineer role owns the AWS cloud footprint at Cognitiv, focusing on scaling and hardening the hybrid cloud environment. The engineer will design and maintain AWS infrastructure, drive service management improvements around deployments and monitoring, and support co-located datacenter operations. Requires deep AWS expertise, 10+ years of experience, and proficiency with Terraform, Ansible, Python, and Bash.

This staff site reliability engineer role leads the reliability and scalability of SHEIN's production systems. Responsibilities include designing SLOs, automating operations, and driving incident response improvements.

Senior staff SRE ensuring reliability and scalability of production systems. Requires expertise in cloud infrastructure, automation, and incident response.

This role manages the Site Reliability Engineering team, ensuring high availability and performance of PROS cloud infrastructure. It involves leading incident response, automation, and capacity planning to support scalable SaaS operations.

This role manages customer service operations for the Taiwan team, overseeing daily operations and team performance. It involves shift-based work and requires strong leadership and customer service skills to ensure high-quality support.

This program management specialist role focuses on customer service (CS) program management for Taiwan operations. The role involves managing CS programs, improving service quality, and coordinating with cross-functional teams.

This role handles external and internal complaints at headquarters, managing resolution processes and communication. Requires strong problem-solving and communication skills.