Researcher

This role drives execution of high-impact research initiatives, partnering directly with customers to translate objectives into actionable consumer insights. The focus is on delivering real human voice data to AI systems for enterprise clients, requiring strong research and data interpretation skills.

This Senior User Researcher role at Snowflake involves leading qualitative and quantitative research to inform product and go-to-market decisions. The researcher will partner with product, design, engineering, and marketing leads, and apply AI to strengthen research methods. Requires 5+ years of industry research experience and a track record of influencing decisions with customer insights.

Conducts advanced research in AI/ML, developing novel algorithms and running experiments. Publishes findings in top-tier venues.

This role conducts research and analysis to support business decisions, gathering and interpreting data. It requires strong analytical skills and experience with research methodologies.

Owns end-to-end product surfaces with a significant focus on the new Digital Twins/Simulations Lab, a 0-to-1 product. Translates complex technical systems (models, data pipelines) into intuitive, trustworthy experiences for researchers. Works closely with founders, scientists, and engineering, using modern AI design tools like Codex and Claude Design alongside Figma.

Combines analysis with automation, using AI tools as a core part of the workflow to turn Outset's internal data into decisions faster. Answers recurring business questions across GTM, People, Product, and Engineering using SQL and Python, and builds small internal tools like scripts, Slack bots, and dashboards to eliminate manual reports. Requires 3+ years of experience, fluency in SQL/Python, and a builder's instinct for automating processes.

This Research Scientist role designs and runs studies to measure and improve the fidelity of Outset's digital twin AI systems, comparing their responses to real human behavior. The scientist will co-design experiments, develop performance metrics, oversee human rating studies, and apply advanced statistical techniques from survey methodology and computational social science. The role requires a PhD in a related field and involves co-authoring papers and specifying analyses for engineering implementation.