Senior Director, GTM Product Marketing

Lead product management for platform and marketing technology initiatives, collaborating with engineering and marketing teams to drive product strategy and execution.

This leadership role oversees the enterprise customer success team, driving retention, growth, and customer satisfaction. The Director will develop strategies, manage team performance, and collaborate with sales and product to ensure customer success.

Manages a portfolio of enterprise customer accounts, developing success plans, conducting business reviews, and driving product adoption and expansion. Requires strong relationship management and customer advocacy skills.

This role manages the customer support team, ensuring high-quality support and customer satisfaction. The Manager will oversee daily operations, coach team members, and improve support processes.