GroupM· HQ in United States

Associate Director, Client Services

Location: Multi-Location (2 Locations) · Category: Customer Success & Client Operations · Seniority: Director · Posted: August 12, 2026 · Verified: Sep 20, 2026

Role Overview & Description

This leadership role oversees client services operations, driving client satisfaction, retention, and growth across a portfolio of accounts. The position involves strategic planning, team management, and serving as a senior escalation point for client issues.
Source & Transparency: This position was structured directly from the publicly accessible career portal of GroupM. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Legacy media buying and planning network within WPP.

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