AI Advertising Market: OpenAI tests ChatGPT ads that link to brand agents instead of websites

OpenAI is testing a new ad format in ChatGPT where clicking an ad opens a conversation with a brand's AI agent within the chat interface, rather than redirecting to the advertiser's website. This shifts the advertising funnel from a click to a conversation. The format is being tested with companies like Wayfair, who confirmed participation. OpenAI has not commented. The ads are labeled and OpenAI states advertisers cannot influence chatbot responses or access user data, only aggregated performance data. This development could change how brands engage consumers and how ad success is measured, focusing on conversation quality rather than clicks.