Customer Research Advisor

This leadership role directs the user research team, shaping research strategy to inform product design. It involves overseeing qualitative and quantitative studies and translating insights into actionable product recommendations.

This role leads user research initiatives to inform product design and strategy, conducting qualitative and quantitative studies to understand customer behaviors and needs. The researcher will collaborate with product and design teams to translate insights into actionable recommendations that enhance user experience.

This role leads user research initiatives to inform product design and strategy, overseeing research projects and mentoring junior researchers. It requires expertise in qualitative and quantitative research methods and strong communication skills.

This Principal UX Researcher role leads mixed-method research across multiple product areas at The Trade Desk, partnering with product, engineering, and design leadership. The role involves scoping strategic projects, mentoring a research team, and building research infrastructure. Requires 12+ years of experience in user research, with B2B and adtech experience a plus.

This forward deployed engineer role partners with Strategic Project Leads to scope and build custom technical solutions for AI labs and product teams, turning fuzzy customer briefs into technical plans. The engineer will build capture flows, data pipelines, and delivery systems across web, mobile, and backend, while owning technical decisions and moving repeat builds into the core platform. Requires 7+ years of full-stack production experience, direct customer-facing work, and hands-on experience with AI coding agents and LLMs.

This research-first role focuses on designing rubrics, benchmarks, and evaluation methods to measure whether AI models work for real people over long horizons. The engineer will build quality signals, calibrate AI judges against human judgment, and publish methods and benchmarks to the research community. Requires a PhD or MS with strong research experience in evals, preference learning, or human-AI interaction, plus strong Python and applied statistics skills.

This Cybersecurity Engineer role builds security into the Dscout SaaS environment, applying controls throughout the software development lifecycle and securing AWS resources. The engineer will enhance security monitoring with SIEM, respond to cyber incidents, and provide threat intelligence reports. Requires 3+ years of security experience with AWS and infrastructure-as-code expertise.