Lead Product Manager

This role involves working directly with customers to understand their needs and translate them into product requirements, bridging the gap between client success and product development. It requires strong product management skills and customer-facing experience.

This Lead Product Manager role is focused on agentic personalization, leading the development of AI-driven personalized experiences. The role involves defining product strategy and roadmap for intelligent, autonomous personalization features.

Diese Rolle als Product Marketing Manager konzentriert sich auf die Anwendung und Skalierung der Positionierung und Botschaften des Unternehmens in Vertrieb, Kundengesprächen, Launches und Wettbewerbsabschlüssen. Der Manager erstellt Pitch-Narrative, Decks, Battlecards und Demo-Stories und führt Win/Loss-Recherchen sowie Competitive Intelligence durch. Der ideale Kandidat hat 4+ Jahre Erfahrung im B2B-SaaS-Produktmarketing und ist in Berlin ansässig.

This Product Manager role at Harper, an AI-native commercial insurance company, owns a business module end-to-end, including customer experience, operator workflows, and AI agents. The PM is responsible for KPIs, encoding domain nuance into rules/prompts/agents, building eval regimes, and creating golden datasets. The role requires daily customer interaction, working closely with operators, and prototyping with AI tools like Claude Code, Cursor, and Lovable.

Design comprehensive Customer Success operations including onboarding, adoption, renewals, and expansion, and recruit, develop, and lead a Customer Success team of 3 people. Drive measurable expansion revenue through strategic account management and create scalable playbooks, KPIs, and reporting frameworks.

Develop and own the sales function, leading a team of Account Executives and creating new ways to increase ARR. Carry a small set of the largest, most strategic deals yourself as the senior closer, and build the documentation and tools reps run on.