Manager, Solutions Engineering

This Solutions Engineer role provides technical consulting to enterprise customers and agency partners, designing and building custom integrations and tooling that connect their systems with the Smartly platform. The engineer will develop backend services, scripts, and data-processing workflows using Python/JavaScript and cloud technologies, and own solutions from design through deployment and maintenance. The role requires strong software engineering fundamentals and the ability to troubleshoot complex issues across APIs, infrastructure, and customer systems.

This Manager of Solutions Engineering role leads a team of Solutions Engineers in Brazil, partnering with sales leadership to achieve regional quota targets and fuel LATAM expansion. The manager will build and lead the team, provide guidance on sales strategy, and act as a player/coach delivering compelling presentations to customers and prospects. Requires 5+ years of pre-sales experience with 3+ years of direct line management experience.

Leads the solutions architecture team to ensure successful client implementations, requiring strong technical and leadership skills.

Manages strategic projects in engineering and technical data generation, ensuring quality and execution of engineering-related initiatives. Requires engineering background and project leadership.

This role analyzes revenue data to inform pricing, packaging, and go-to-market strategy for AfterShip, supporting cross-functional teams with data-driven insights to optimize revenue growth. The analyst will focus on revenue metrics and strategic decision-making.

Owns customer lifecycle marketing programs to drive engagement and retention for AfterShip's post-purchase platform. Leverages data and automation to optimize touchpoints and improve customer lifetime value.

Plans and executes paid media campaigns across channels to drive customer acquisition for AfterShip. Optimizes spend and ROI using data-driven strategies to maximize marketing efficiency.