Sales Director - Market Research & Insights

This role leads complex enterprise sales pursuits in the EMEA region as a senior Solutions Consultant, acting as both a top individual contributor and a team multiplier. The focus is on architecting solutions that leverage Outreach's agentic AI platform to drive measurable business impact for prospects and customers, while elevating team capability and driving cross-functional excellence.

Drives revenue growth by selling AI infrastructure solutions to clients across various industries, adapting to market needs and managing client relationships to close deals.

This Account Director role manages a portfolio of ~five key digital native enterprise accounts, driving the full sales cycle from pipeline generation to closure. The role involves developing comprehensive account plans, owning a consumption revenue target, and partnering with solutions and research engineering to execute complex customer programs. The ideal candidate has 14+ years of enterprise SaaS/PaaS sales experience and a track record of exceeding $1M annual revenue targets.

This role leads a team of SDRs supporting OpenAI's Large Enterprise business across North America, focusing on generating qualified pipeline and creating strategic enterprise opportunities. The Sales Development Manager will coach and develop the team, establish operational rigor around metrics, and partner with sales leadership on territory planning and opportunity development. The role requires 6-10+ years of experience in sales, business development, or GTM roles.

Owns end-to-end product surfaces with a significant focus on the new Digital Twins/Simulations Lab, a 0-to-1 product. Translates complex technical systems (models, data pipelines) into intuitive, trustworthy experiences for researchers. Works closely with founders, scientists, and engineering, using modern AI design tools like Codex and Claude Design alongside Figma.

Combines analysis with automation, using AI tools as a core part of the workflow to turn Outset's internal data into decisions faster. Answers recurring business questions across GTM, People, Product, and Engineering using SQL and Python, and builds small internal tools like scripts, Slack bots, and dashboards to eliminate manual reports. Requires 3+ years of experience, fluency in SQL/Python, and a builder's instinct for automating processes.

This Research Scientist role designs and runs studies to measure and improve the fidelity of Outset's digital twin AI systems, comparing their responses to real human behavior. The scientist will co-design experiments, develop performance metrics, oversee human rating studies, and apply advanced statistical techniques from survey methodology and computational social science. The role requires a PhD in a related field and involves co-authoring papers and specifying analyses for engineering implementation.