Senior Customer Success Manager / シニア・カスタマーサクセスマネージャー

This Senior Customer Onboarding Specialist guides new customers through the onboarding process, ensuring successful adoption of HubSpot's platform. The role includes conducting training sessions, providing best practices, and collaborating with internal teams, with fluency in Japanese and English required.

This role owns the full customer lifecycle for Teamworks' Japan clients, from implementation and training through renewal and expansion, across the Hub, AMS, Strength & Conditioning, Recruiting, and Intelligence products. The CSM will drive renewals, upsell opportunities, and act as the primary bridge between the company and Japanese sports organizations, requiring fluency in Japanese and English. This is a first-of-its-kind role to build the company's presence in Japan, requiring deep knowledge of the Japanese sports ecosystem.

This Senior Solutions Engineer provides technical expertise to the sales team in Japan, designing and demonstrating HubSpot's SaaS solutions for prospective clients. The role involves technical discovery, solution architecture, and proof-of-concept development to support sales efforts.

This Customer Success Manager drives client success and satisfaction across the APAC region, serving as the primary point of contact for key accounts. The role involves developing strategic account plans, conducting training webinars, and identifying upsell/cross-sell opportunities to drive retention and expansion. The ideal candidate has at least 3 years of experience in Customer Success or Account Management and will help build the regional team from the ground up.

This role drives new business acquisition for Contentsquare across North America, owning the full sales cycle from prospecting to close. The Account Executive will build and manage a robust pipeline, navigate complex multi-stakeholder sales, and engage C-suite executives. Requires proven enterprise SaaS sales experience and the ability to translate complex business challenges into compelling solutions.

This role drives new business acquisition for Contentsquare across North America, owning the full sales cycle from prospecting to close. The Account Executive will build and manage a robust pipeline, navigate complex multi-stakeholder sales, and engage C-suite executives. Requires proven enterprise SaaS sales experience and the ability to translate complex business challenges into compelling solutions.

This role focuses on managing and growing enterprise accounts in the French market for Contentsquare's experience intelligence platform. The Account Manager will build relationships with key clients, drive upsell and cross-sell opportunities, and ensure customer satisfaction. Requires strong sales acumen and experience in SaaS or digital analytics.