Product Manager

Senior Product Manager responsible for user and lifecycle analytics, leveraging data to drive product strategy and innovation. The role involves collaborating with cross-functional teams to optimize user engagement and retention through data-driven insights.

Owns competitive intelligence across Outreach's AI and revenue platform portfolio, turning customer, competitor, and market insights into differentiated narratives and strategic recommendations. Serves as a trusted advisor to Sales, Marketing, Partner, and Customer teams, influencing go-to-market decisions and anticipating market shifts.

This AI Product Manager role at Insider One is responsible for setting the vision for new product ideas and guiding development and design teams using data, research, strategy, and empathy. The role focuses on the B2B SaaS Martech platform, leveraging AI at its core and an integrated Customer Data Platform (CDP) to unite data, personalization, and journey orchestration across channels like WhatsApp, SMS, Email, Web, App, and Site Search.

This Senior AI Product Manager role at Insider One is responsible for setting the vision for new product ideas and guiding development and design teams using data, research, strategy, and empathy. The role focuses on the B2B SaaS Martech platform, leveraging AI at its core and an integrated Customer Data Platform (CDP) to unite data, personalization, and journey orchestration across channels like WhatsApp, SMS, Email, Web, App, and Site Search.

Owns end-to-end product surfaces with a significant focus on the new Digital Twins/Simulations Lab, a 0-to-1 product. Translates complex technical systems (models, data pipelines) into intuitive, trustworthy experiences for researchers. Works closely with founders, scientists, and engineering, using modern AI design tools like Codex and Claude Design alongside Figma.

Combines analysis with automation, using AI tools as a core part of the workflow to turn Outset's internal data into decisions faster. Answers recurring business questions across GTM, People, Product, and Engineering using SQL and Python, and builds small internal tools like scripts, Slack bots, and dashboards to eliminate manual reports. Requires 3+ years of experience, fluency in SQL/Python, and a builder's instinct for automating processes.

This Research Scientist role designs and runs studies to measure and improve the fidelity of Outset's digital twin AI systems, comparing their responses to real human behavior. The scientist will co-design experiments, develop performance metrics, oversee human rating studies, and apply advanced statistical techniques from survey methodology and computational social science. The role requires a PhD in a related field and involves co-authoring papers and specifying analyses for engineering implementation.