German Customer Success Manager
Ort: Multi-Location (2 Locations) · Bereich: Customer Success & Client Operations · Level: Mid-Level · EUR60,700 – EUR83,500 / yearly · Veröffentlicht: 14. April 2023 · Geprüft: 13. Nov. 2026
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Polaris7 aggregiert offene Vakanzen, strategische Marktbewegungen und M&A-Signale in Echtzeit. Erhalte automatische Signal-Briefings zu HubSpot und vergleiche das Ökosystem mit direkten Wettbewerbern.
HubSpot
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Ähnliche Positionen im DACH-Ökosystem
Verwandte Rollen und Profile aus dem AdTech-, Media- und Datenmarkt
The Customer Success Manager will manage a portfolio of German-speaking clients, ensuring satisfaction, retention, and growth. Responsibilities include onboarding, training, and proactive relationship management.
This role manages enterprise customer relationships for German-speaking clients, ensuring they achieve value from Datadog's products. The CSM will drive adoption, retention, and growth, acting as a trusted advisor and coordinating with internal teams.
This role drives new product attachment and growth within existing key customer accounts through onboarding, upselling, and cross-selling. The Customer Success Manager will build strong relationships, monitor usage trends to mitigate renewal risks, and negotiate contract terms. Fluency in German is required to support customers in the region.
Verwalten Sie 15-20 Major Enterprise-Konten in DACH, Benelux und den Nordics und begleiten Sie jeden vom Kickoff bis zur Verlängerung und Expansion. Leiten Sie Implementierungen end-to-end, erkennen Sie Risiken frühzeitig mithilfe KI-gestützter Health-Signale und steigern Sie die Adoption durch praxisnahe Arbeitssitzungen und neue Anwendungsfälle. Entwickeln Sie Success Plans und Executive Business Reviews, die die Amplitude-Nutzung mit messbarem Geschäftserfolg verbinden, und treiben Sie mit Account Executives Umsatz durch Verlängerungen und Expansion.
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This Lead Customer Success Manager role manages a portfolio of 30-40 high-value enterprise accounts, driving product adoption, retention, and growth. The CSM will build relationships with C-level stakeholders, create success plans, deliver Executive Business Reviews, and partner with cross-functional teams to mitigate risk and identify expansion opportunities. The role requires experience managing $8-10M ARR and working with large organizations (200+ employees).
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