Client Engagement Director

This role leads the digital account management team and client service, building strong relationships and fostering loyalty for FMCG clients. The position involves leading digital strategy and execution, resolving issues with deep product knowledge, and coordinating with global teams while overseeing billing objectives. Requires 6+ years of media agency experience in Client Services, a strong digital profile, and B2+ English proficiency.

This Associate Director, Client Leadership role is a strategic position within the UK Connections Planning team working on the Unilever account, designing audiences, connections, content, and measurement for innovative media solutions. The role involves building and targeting audiences in addressable and non-addressable media, designing the connections ecosystem, and managing day-to-day campaigns and annual planning as a key liaison between clients and channel specialists. Requires excellent knowledge of audience research and planning tools like TGI and Touchpoints, with a deep understanding of all media channels.

Leads a local programmatic team within the Global Operations Centre, ensuring delivery quality and enforcing DV360 and TrueView best practices. Manages 2-5 direct reports, provides coaching and career development, and collaborates with regional teams across the US, Europe, and Asia. Requires 8+ years of digital media experience with hands-on programmatic platform expertise.

This role manages a portfolio of long-tail customers in the UKI market for Perk's travel and spend management platform. The Account Manager will drive customer satisfaction, retention, and growth by identifying upsell and cross-sell opportunities, building strong stakeholder relationships, and leveraging data analytics for business reviews. The role requires native-level English, strong communication skills, and a commercial mindset, with experience in SaaS or travel-tech preferred.

This senior role leads programmatic media planning and activation for clients, leveraging data and technology to optimize campaign performance. It requires deep expertise in programmatic buying, audience targeting, and measurement, and involves collaboration with cross-functional teams to deliver best-in-class media solutions.

Als Expert Lead Data Strategy (Mensch) übernimmst du eine herausgehobene Expertenrolle und hilfst Kunden, komplexe Business-, Marketing- und Media-Herausforderungen in klare, umsetzbare Datenstrategien zu übersetzen – von der Fragestellung über Use Cases und Technologie-Roadmaps bis zur Anwendung. Du berätst Senior- und C-Level-Entscheider, konzipierst Audience-First-Strategien über First-, Second- und Third-Party-Daten und etablierst Data-Kollaborationen sowie Private Data Networks. Zudem bewertest und gestaltest du den Einsatz von Data Clean Rooms, CDPs und DSPs und verbindest Kunden-Roadmaps mit globalen Lösungen wie WPP Open, Open Intelligence und InfoSum.

This role develops and executes social media strategies for clients, managing budgets, KPIs, and paid social campaigns across platforms like Meta, LinkedIn, TikTok, and Snapchat. It involves data-driven decision-making, AI tool utilization, reporting, and mentoring junior team members.