Customer Success Manager, Inside Sales

This Customer Success Manager role owns and grows a portfolio of global enterprise-level advertisers using Smartly's AI-powered advertising platform. The role involves building multi-threaded relationships, driving platform adoption, leading QBRs, and translating customer goals into measurable success plans across Meta, TikTok, YouTube, and Google DV360. Requires 4+ years of digital marketing experience in SaaS, MarTech, or AdTech with strong strategic and technical acumen.

This customer success manager role ensures client satisfaction and retention by managing relationships and driving product adoption. The manager will onboard new clients, conduct business reviews, and identify growth opportunities.

This account management role focuses on managing client relationships for data and SaaS products, with an emphasis on upselling and retention. The role involves driving growth within an existing client portfolio and ensuring high satisfaction.

This role manages the full customer lifecycle for a B2B SaaS platform, focusing on onboarding, retention, and upselling/cross-selling. It requires building strong relationships and ensuring customers become VIPs, all in a fully remote environment.

This Team Manager role leads a team of 3-4 Enterprise Account Executives in EMEA, focusing on expansion (upsell/cross-sell) for Similarweb's largest enterprise customers. As a player-coach, the manager will coach reps, build account growth strategies, and personally manage 3-5 strategic accounts. Requires 4-5 years of leading enterprise account management or sales teams, strong coaching ability, and a deep understanding of GenAI's impact on digital behavior.

This role drives Similarweb's marketing strategy execution through marketing automation and demand generation platforms, including email, chat, calendar automation, and WordPress. The Marketing Operations Manager will build and manage campaigns end-to-end, own audience segmentation strategies using CRM data, and use AI and vibe coding to improve workflows like segmentation and content personalization. Requires 2+ years of marketing operations experience with hands-on CRM and marketing automation platform expertise.

This Senior Backend Engineer role builds distributed services, data access layers, and agent orchestration for AI-powered products serving analytics over billions of rows. The engineer will design scalable backend services in Python and TypeScript, optimize data models across transactional and analytical stores, and integrate LLM runtimes into production systems. The role requires 5+ years of backend experience, strong async programming skills, and production experience with LLM APIs.